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	<title>Comments on: The servant problem</title>
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	<link>http://crookedtimber.org/2006/06/29/the-servant-problem/</link>
	<description>Out of the crooked timber of humanity, no straight thing was ever made</description>
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		<title>By: Lukas</title>
		<link>http://crookedtimber.org/2006/06/29/the-servant-problem/comment-page-1/#comment-162289</link>
		<dc:creator>Lukas</dc:creator>
		<pubDate>Fri, 30 Jun 2006 18:58:09 +0000</pubDate>
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		<description>erm ... ignore the strikethrough.  textile didn&#039;t seem to like my dashes.</description>
		<content:encoded><![CDATA[	<p>erm &#8230; ignore the strikethrough.  textile didn&#8217;t seem to like my dashes.</p>
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		<title>By: Lukas</title>
		<link>http://crookedtimber.org/2006/06/29/the-servant-problem/comment-page-1/#comment-162288</link>
		<dc:creator>Lukas</dc:creator>
		<pubDate>Fri, 30 Jun 2006 18:56:22 +0000</pubDate>
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		<description>Well, yes, they can get rid of people any time, but a fat lot of good it&#039;ll do them if they&#039;re still paying everyone for a year.  In essence then there&#039;s no way for a company to change the biggest component of its cost structure in the short term.

Again, if you think companies should be stable and oriented towards the long term, great.  But if you think long -term planning is rubbish and most enterprises function by trial and error, the year-long timeframe is sort of scary.</description>
		<content:encoded><![CDATA[	<p>Well, yes, they can get rid of people any time, but a fat lot of good it&#8217;ll do them if they&#8217;re still paying everyone for a year.  In essence then there&#8217;s no way for a company to change the biggest component of its cost structure in the short term.</p>

	<p>Again, if you think companies should be stable and oriented towards the long term, great.  But if you think long <del>term planning is rubbish and most enterprises function by trial and error, the year</del>long timeframe is sort of scary.</p>
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		<title>By: Scott Martens</title>
		<link>http://crookedtimber.org/2006/06/29/the-servant-problem/comment-page-1/#comment-162135</link>
		<dc:creator>Scott Martens</dc:creator>
		<pubDate>Fri, 30 Jun 2006 08:54:50 +0000</pubDate>
		<guid isPermaLink="false">http://crookedtimber.org/2006/06/29/the-servant-problem/#comment-162135</guid>
		<description>Lukas, in Belgium a firm can get rid of an employee at any time for any reason at all, other than forbidden reasons like racial discrimination.  The lay-off papers I got from my last job said they got rid of me due to &quot;corporate restructuring&quot;.

And as for stock options, I got loads in California, most for a reliable Fortune 500 firm.  They all turned out to be worthless.</description>
		<content:encoded><![CDATA[	<p>Lukas, in Belgium a firm can get rid of an employee at any time for any reason at all, other than forbidden reasons like racial discrimination.  The lay-off papers I got from my last job said they got rid of me due to &#8220;corporate restructuring&#8221;.</p>

	<p>And as for stock options, I got loads in California, most for a reliable Fortune 500 firm.  They all turned out to be worthless.</p>
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		<title>By: Lukas</title>
		<link>http://crookedtimber.org/2006/06/29/the-servant-problem/comment-page-1/#comment-162063</link>
		<dc:creator>Lukas</dc:creator>
		<pubDate>Fri, 30 Jun 2006 01:58:19 +0000</pubDate>
		<guid isPermaLink="false">http://crookedtimber.org/2006/06/29/the-servant-problem/#comment-162063</guid>
		<description>Of course if Belgium has provisions that allow for layoffs due to poor financial results for the firm, all my arguments collapse.</description>
		<content:encoded><![CDATA[	<p>Of course if Belgium has provisions that allow for layoffs due to poor financial results for the firm, all my arguments collapse.</p>
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		<title>By: Lukas</title>
		<link>http://crookedtimber.org/2006/06/29/the-servant-problem/comment-page-1/#comment-162062</link>
		<dc:creator>Lukas</dc:creator>
		<pubDate>Fri, 30 Jun 2006 01:56:35 +0000</pubDate>
		<guid isPermaLink="false">http://crookedtimber.org/2006/06/29/the-servant-problem/#comment-162062</guid>
		<description>Employees assuming some of the risk works as follows:

&quot;If I join the new division of fast-moving internet firm X, my salary could double in the next five years, or I could be fired if expected sales don&#039;t materialize.  If I join boring old blue-chip firm Y, my salary will simply grow with the cost of living, but at least I know I&#039;ll have a job.&quot;

If employees bear none of the risk of their decision to seek employment at a particular firm, incentives get distorted.  Also, because they _cannot_ bear the risk (in a model I can&#039;t help seeing as paternalistic) they are likely not to share in the rewards.  If California had laws similar to Belgium, you would see many fewer stock options as compensation.

I suppose this is the divide - if you think that managers&#039; hoarding of profits is a structural feature of capitalism, and that profit-sharing is a freakish exception, then yes, since employees can&#039;t share the rewards, they shouldn&#039;t share the risks.  However acting on this view turns it into a self-fulfilling prophecy, by destroying the labor market mechanisms that might incentivize employers to share profits.</description>
		<content:encoded><![CDATA[	<p>Employees assuming some of the risk works as follows:</p>

	<p>&#8220;If I join the new division of fast-moving internet firm X, my salary could double in the next five years, or I could be fired if expected sales don&#8217;t materialize.  If I join boring old blue-chip firm Y, my salary will simply grow with the cost of living, but at least I know I&#8217;ll have a job.&#8221;</p>

	<p>If employees bear none of the risk of their decision to seek employment at a particular firm, incentives get distorted.  Also, because they <em>cannot</em> bear the risk (in a model I can&#8217;t help seeing as paternalistic) they are likely not to share in the rewards.  If California had laws similar to Belgium, you would see many fewer stock options as compensation.</p>

	<p>I suppose this is the divide &#8211; if you think that managers&#8217; hoarding of profits is a structural feature of capitalism, and that profit-sharing is a freakish exception, then yes, since employees can&#8217;t share the rewards, they shouldn&#8217;t share the risks.  However acting on this view turns it into a self-fulfilling prophecy, by destroying the labor market mechanisms that might incentivize employers to share profits.</p>
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		<title>By: Andrew</title>
		<link>http://crookedtimber.org/2006/06/29/the-servant-problem/comment-page-1/#comment-162049</link>
		<dc:creator>Andrew</dc:creator>
		<pubDate>Fri, 30 Jun 2006 00:27:43 +0000</pubDate>
		<guid isPermaLink="false">http://crookedtimber.org/2006/06/29/the-servant-problem/#comment-162049</guid>
		<description>Lukas wrote: 

&quot; “Firms should bear costs for poor hiring decisions and bad human resource planning.”

Why should firms bear all and employees none?&quot;

I beg your pardon? How is this supposed to work?

I can see it now: &quot;I&#039;m sorry, but your decision to allow us to hire you was inexcusable, given our lack of need for the services we advertised for and our subsequent inability to pay you. We consider it only fair to us, in view of your irresponsibility in accepting our offer of employment, that you cease that employment immediately.&quot;</description>
		<content:encoded><![CDATA[	<p>Lukas wrote:</p>

	<p>&#8221; &#8220;Firms should bear costs for poor hiring decisions and bad human resource planning.&#8221;</p>

	<p>Why should firms bear all and employees none?&#8221;</p>

	<p>I beg your pardon? How is this supposed to work?</p>

	<p>I can see it now: &#8220;I&#8217;m sorry, but your decision to allow us to hire you was inexcusable, given our lack of need for the services we advertised for and our subsequent inability to pay you. We consider it only fair to us, in view of your irresponsibility in accepting our offer of employment, that you cease that employment immediately.&#8221; </p>
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		<title>By: Steven Poole</title>
		<link>http://crookedtimber.org/2006/06/29/the-servant-problem/comment-page-1/#comment-162038</link>
		<dc:creator>Steven Poole</dc:creator>
		<pubDate>Thu, 29 Jun 2006 23:30:18 +0000</pubDate>
		<guid isPermaLink="false">http://crookedtimber.org/2006/06/29/the-servant-problem/#comment-162038</guid>
		<description>Somewhat at a tangent, I&#039;ve noticed that people in England tend to treat waiting staff in restaurants as servants, whereas in France they treat them like human beings. I&#039;ve wondered if this has anything to do with the economics of the situation. In France waiters/resses are decently paid, and a good tip is around 5%. In England they are terribly paid, and rely much more on much larger tips. Does holding out the promise of a large tip lead some customers to act as though they have bought a servant for the evening?</description>
		<content:encoded><![CDATA[	<p>Somewhat at a tangent, I&#8217;ve noticed that people in England tend to treat waiting staff in restaurants as servants, whereas in France they treat them like human beings. I&#8217;ve wondered if this has anything to do with the economics of the situation. In France waiters/resses are decently paid, and a good tip is around 5%. In England they are terribly paid, and rely much more on much larger tips. Does holding out the promise of a large tip lead some customers to act as though they have bought a servant for the evening?</p>
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		<title>By: JRoth</title>
		<link>http://crookedtimber.org/2006/06/29/the-servant-problem/comment-page-1/#comment-162001</link>
		<dc:creator>JRoth</dc:creator>
		<pubDate>Thu, 29 Jun 2006 21:21:30 +0000</pubDate>
		<guid isPermaLink="false">http://crookedtimber.org/2006/06/29/the-servant-problem/#comment-162001</guid>
		<description>Shifting focus a bit towards the political point about managers and professionals, that was one of my favorite insights from Judis + Texeira&#039;s &quot;Coming Democratic Majority.&quot; They recognized that, where professionals such as architects were thoroughly Republican 4 decades ago, they are now as reliably Democratic. The reason for this, as JQ suggests, has to do with their shifting role in society. While the plurality of architects are still owners/partners or on that track, they are also witness to many of the bad features of Republican rule, while they benefit from few of the better ones - we don&#039;t earn nearly enough to get Bush&#039;s tax cuts, and firms aren&#039;t worth much once their principals die....</description>
		<content:encoded><![CDATA[	<p>Shifting focus a bit towards the political point about managers and professionals, that was one of my favorite insights from Judis + Texeira&#8217;s &#8220;Coming Democratic Majority.&#8221; They recognized that, where professionals such as architects were thoroughly Republican 4 decades ago, they are now as reliably Democratic. The reason for this, as JQ suggests, has to do with their shifting role in society. While the plurality of architects are still owners/partners or on that track, they are also witness to many of the bad features of Republican rule, while they benefit from few of the better ones &#8211; we don&#8217;t earn nearly enough to get Bush&#8217;s tax cuts, and firms aren&#8217;t worth much once their principals die&#8230;.</p>
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		<title>By: w</title>
		<link>http://crookedtimber.org/2006/06/29/the-servant-problem/comment-page-1/#comment-161986</link>
		<dc:creator>w</dc:creator>
		<pubDate>Thu, 29 Jun 2006 20:17:08 +0000</pubDate>
		<guid isPermaLink="false">http://crookedtimber.org/2006/06/29/the-servant-problem/#comment-161986</guid>
		<description>John was right when he put aside Marx, whose portrait of industrial society was of fragmented capitalists vs. cohesive laborers. 

A sociological perspective can be applied to the situation - the actors are looking at one another in the same class, as much as the counterpart over the class division. 

John&#039;s observation of the blurred class division actually indicates the differentiation within each of the classes, which generally conditions the class conflict.  

Contending differentiation within a class can bring about outcomes against the interest of the class. A striking historical example was studied by Neil Smelser. 

A greater part of factory workers in 19th century London was from rural area where a unit of workplace was family. Status differentiation in the farm had been of husbands over wives, or fathers over children. When the Factory Law was legislated, and child labor was banned, it outraged the father-workers as well as the factory owners. The former-peasant workers were not ready to get demoted by removing their subordinates in the workplace – their own children. 

&quot;At the same time, there was widespread apprehension that a limitation of the hours of child labour would occasion the complete dismissal of children. Such a consequence not only would subtract from the family income, but also would break the traditional ties between adult and children. The fear of these consequences, moreover, was not simple propaganda from capitalists; the operative class itself was &#039;largely committed to the system of child labour and long hours&#039;&quot; (Smelser, 1959: 269).

Smelser, Neil J.1959.Social Change in the Industrial Revolution: An Application of Theory to the British Cotton Industry, Chicago: The University of Chicago Press.</description>
		<content:encoded><![CDATA[	<p>John was right when he put aside Marx, whose portrait of industrial society was of fragmented capitalists vs. cohesive laborers.</p>

	<p>A sociological perspective can be applied to the situation &#8211; the actors are looking at one another in the same class, as much as the counterpart over the class division.</p>

	<p>John&#8217;s observation of the blurred class division actually indicates the differentiation within each of the classes, which generally conditions the class conflict.</p>

	<p>Contending differentiation within a class can bring about outcomes against the interest of the class. A striking historical example was studied by Neil Smelser.</p>

	<p>A greater part of factory workers in 19th century London was from rural area where a unit of workplace was family. Status differentiation in the farm had been of husbands over wives, or fathers over children. When the Factory Law was legislated, and child labor was banned, it outraged the father-workers as well as the factory owners. The former-peasant workers were not ready to get demoted by removing their subordinates in the workplace &#8211; their own children.</p>

	<p>&#8220;At the same time, there was widespread apprehension that a limitation of the hours of child labour would occasion the complete dismissal of children. Such a consequence not only would subtract from the family income, but also would break the traditional ties between adult and children. The fear of these consequences, moreover, was not simple propaganda from capitalists; the operative class itself was &#8216;largely committed to the system of child labour and long hours&#8217;&#8221; (Smelser, 1959: 269).</p>

	<p>Smelser, Neil J.1959.Social Change in the Industrial Revolution: An Application of Theory to the British Cotton Industry, Chicago: The University of Chicago Press.</p>
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		<title>By: Scott Martens</title>
		<link>http://crookedtimber.org/2006/06/29/the-servant-problem/comment-page-1/#comment-161979</link>
		<dc:creator>Scott Martens</dc:creator>
		<pubDate>Thu, 29 Jun 2006 19:48:51 +0000</pubDate>
		<guid isPermaLink="false">http://crookedtimber.org/2006/06/29/the-servant-problem/#comment-161979</guid>
		<description>Lukas, the employer is the one that makes poor hiring decisions and bad human resource plans, not the employee.  Normally, we consider it more just for those responsible for decisions to bear their consequences.

However, employees already bear considerable risk from employers mistakes.  They have no guarantee of finding work with the same pay, or at all.  Older employees here are routinely unable to obtain comparable work.  Giving employees a significant sum up front does not guarantee that they will not face financial losses due to losing their jobs, regardless of the state of the business cycle.

In Belgium, I&#039;ve worked for one high tech start up in a research position, and will probably soon be starting work in a second - so it&#039;s not like there are no innovating businesses here. It seems to me the Flemish government is claiming SME&#039;s are the primary employers, rather than large risk-averse firms with connections.  Creative workers are usually the ones that a firm trying to get ahead through innovation is the least likely to fire.  So your claims about European capitalism strike me as unfounded.</description>
		<content:encoded><![CDATA[	<p>Lukas, the employer is the one that makes poor hiring decisions and bad human resource plans, not the employee.  Normally, we consider it more just for those responsible for decisions to bear their consequences.</p>

	<p>However, employees already bear considerable risk from employers mistakes.  They have no guarantee of finding work with the same pay, or at all.  Older employees here are routinely unable to obtain comparable work.  Giving employees a significant sum up front does not guarantee that they will not face financial losses due to losing their jobs, regardless of the state of the business cycle.</p>

	<p>In Belgium, I&#8217;ve worked for one high tech start up in a research position, and will probably soon be starting work in a second &#8211; so it&#8217;s not like there are no innovating businesses here. It seems to me the Flemish government is claiming <span class="caps">SME</span>&#8217;s are the primary employers, rather than large risk-averse firms with connections.  Creative workers are usually the ones that a firm trying to get ahead through innovation is the least likely to fire.  So your claims about European capitalism strike me as unfounded.</p>
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		<title>By: Lukas</title>
		<link>http://crookedtimber.org/2006/06/29/the-servant-problem/comment-page-1/#comment-161968</link>
		<dc:creator>Lukas</dc:creator>
		<pubDate>Thu, 29 Jun 2006 18:58:31 +0000</pubDate>
		<guid isPermaLink="false">http://crookedtimber.org/2006/06/29/the-servant-problem/#comment-161968</guid>
		<description>Ah, that makes sense.  However I still believe a limited trial period is insufficient, so I will argue with Scott for a bit...

&quot;Firms should bear costs for poor hiring decisions and bad human resource planning.&quot;

Why should firms bear all and employees none?  (I&#039;d argue that a year&#039;s salary effectively removes all risk of a downturn in business from the employee.)

What this will mean in practice, given the unpredictability of operating a large business and the speed of competition, is that businesses will become extremely risk-averse.  They will hire rarely and fire rarely.  They will look for industries in which they can entrench themselves - through government preference, or by owning some asset, such as intellectual property.

It&#039;s hard to argue about this without arguing about the entire European model for capitalism - close alliance between industry and government, national champion firms, etc.  If that&#039;s your starting point, these regulations won&#039;t seem so terrible.  But if you think the strength of capitalism lies in creative destruction, as I do, well...</description>
		<content:encoded><![CDATA[	<p>Ah, that makes sense.  However I still believe a limited trial period is insufficient, so I will argue with Scott for a bit&#8230;</p>

	<p>&#8220;Firms should bear costs for poor hiring decisions and bad human resource planning.&#8221;</p>

	<p>Why should firms bear all and employees none?  (I&#8217;d argue that a year&#8217;s salary effectively removes all risk of a downturn in business from the employee.)</p>

	<p>What this will mean in practice, given the unpredictability of operating a large business and the speed of competition, is that businesses will become extremely risk-averse.  They will hire rarely and fire rarely.  They will look for industries in which they can entrench themselves &#8211; through government preference, or by owning some asset, such as intellectual property.</p>

	<p>It&#8217;s hard to argue about this without arguing about the entire European model for capitalism &#8211; close alliance between industry and government, national champion firms, etc.  If that&#8217;s your starting point, these regulations won&#8217;t seem so terrible.  But if you think the strength of capitalism lies in creative destruction, as I do, well&#8230;</p>
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		<title>By: Z</title>
		<link>http://crookedtimber.org/2006/06/29/the-servant-problem/comment-page-1/#comment-161967</link>
		<dc:creator>Z</dc:creator>
		<pubDate>Thu, 29 Jun 2006 18:37:24 +0000</pubDate>
		<guid isPermaLink="false">http://crookedtimber.org/2006/06/29/the-servant-problem/#comment-161967</guid>
		<description>Lukas, you are right, of course. I was answering to Sebastian&#039;s point that difficulty in laying off employees induce overemphasize on screening process. While it may be true that there is an exagerated emphasize on interviews, I can&#039;t accept at face value the claim that it is because that&#039;s the manager&#039;s only chance to evaluate the employee. He gets a good six month period afterwards.</description>
		<content:encoded><![CDATA[	<p>Lukas, you are right, of course. I was answering to Sebastian&#8217;s point that difficulty in laying off employees induce overemphasize on screening process. While it may be true that there is an exagerated emphasize on interviews, I can&#8217;t accept at face value the claim that it is because that&#8217;s the manager&#8217;s only chance to evaluate the employee. He gets a good six month period afterwards.</p>
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		<title>By: Lukas</title>
		<link>http://crookedtimber.org/2006/06/29/the-servant-problem/comment-page-1/#comment-161960</link>
		<dc:creator>Lukas</dc:creator>
		<pubDate>Thu, 29 Jun 2006 17:55:42 +0000</pubDate>
		<guid isPermaLink="false">http://crookedtimber.org/2006/06/29/the-servant-problem/#comment-161960</guid>
		<description>&quot;I’d say the manager who has not asserted the value of his employee after six months is not very perceptive.&quot;

That&#039;s a rather glib generalization.  What if the needs of the business change?  What if the behavior of the employee changes, for whatever reason?</description>
		<content:encoded><![CDATA[	<p>&#8220;I&#8217;d say the manager who has not asserted the value of his employee after six months is not very perceptive.&#8221;</p>

	<p>That&#8217;s a rather glib generalization.  What if the needs of the business change?  What if the behavior of the employee changes, for whatever reason?</p>
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		<title>By: Scott Martens</title>
		<link>http://crookedtimber.org/2006/06/29/the-servant-problem/comment-page-1/#comment-161955</link>
		<dc:creator>Scott Martens</dc:creator>
		<pubDate>Thu, 29 Jun 2006 17:33:35 +0000</pubDate>
		<guid isPermaLink="false">http://crookedtimber.org/2006/06/29/the-servant-problem/#comment-161955</guid>
		<description>Yeah, the Belgian system seems quite straightforward in this respect too.  You get a six month trial period when you can be fired without financial consequences, and after that period you receive a sizable but negotiable package, usually equal to six months to a year of salary depending on seniority, if you are fired after that.  My understanding is that union contracts here don&#039;t usually ask for more than that as protection for individual workers.

While that makes it expensive to fire people, it is a pretty uniform rule so it has no effect on the competitiveness of individual firms.  In Belgium, it&#039;s legal to get rid of workers at any time for any reason other than specifically forbidden discrimination.

Any rule designed to protect the rights of workers will have costs for employers.  Any reduction of rights for workers will raise worker&#039;s costs and risks.  If the rule is uniform and set up in a way that doesn&#039;t discriminate between firms, I don&#039;t see the problem.  Firms should bear costs for poor hiring decisions and bad human resource planning.  You could make a case that the costs born by employers is too high - that the balance between employer risk and employee risk is off -  but then you have to make the complementary argument that workers should therefore bear more costs.</description>
		<content:encoded><![CDATA[	<p>Yeah, the Belgian system seems quite straightforward in this respect too.  You get a six month trial period when you can be fired without financial consequences, and after that period you receive a sizable but negotiable package, usually equal to six months to a year of salary depending on seniority, if you are fired after that.  My understanding is that union contracts here don&#8217;t usually ask for more than that as protection for individual workers.</p>

	<p>While that makes it expensive to fire people, it is a pretty uniform rule so it has no effect on the competitiveness of individual firms.  In Belgium, it&#8217;s legal to get rid of workers at any time for any reason other than specifically forbidden discrimination.</p>

	<p>Any rule designed to protect the rights of workers will have costs for employers.  Any reduction of rights for workers will raise worker&#8217;s costs and risks.  If the rule is uniform and set up in a way that doesn&#8217;t discriminate between firms, I don&#8217;t see the problem.  Firms should bear costs for poor hiring decisions and bad human resource planning.  You could make a case that the costs born by employers is too high &#8211; that the balance between employer risk and employee risk is off &#8211;  but then you have to make the complementary argument that workers should therefore bear more costs.</p>
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		<title>By: Z</title>
		<link>http://crookedtimber.org/2006/06/29/the-servant-problem/comment-page-1/#comment-161951</link>
		<dc:creator>Z</dc:creator>
		<pubDate>Thu, 29 Jun 2006 17:15:05 +0000</pubDate>
		<guid isPermaLink="false">http://crookedtimber.org/2006/06/29/the-servant-problem/#comment-161951</guid>
		<description>&lt;i&gt;Since you can’t fire them etc.&lt;/i&gt;

I don&#039;t know where this idea comes from. In France, rather well-known for the difficulty of firing employees, you have a three-month trial period at least, and in many cases, it can be extended to six months (and it is). I&#039;d say the manager who has not asserted the value of his employee after six months is not very perceptive.

John, I am no expert in Marxist reasonning, but the idea that one&#039;s political choices reflect the balance of power one has within the society does not seem alien to Marx. But maybe I misunderstood you.</description>
		<content:encoded><![CDATA[	<p><i>Since you can&#8217;t fire them etc.</i></p>

	<p>I don&#8217;t know where this idea comes from. In France, rather well-known for the difficulty of firing employees, you have a three-month trial period at least, and in many cases, it can be extended to six months (and it is). I&#8217;d say the manager who has not asserted the value of his employee after six months is not very perceptive.</p>

	<p>John, I am no expert in Marxist reasonning, but the idea that one&#8217;s political choices reflect the balance of power one has within the society does not seem alien to Marx. But maybe I misunderstood you.</p>
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