Comments on: The Daring Fireball Non-Experience http://crookedtimber.org/2007/02/25/the-daring-fireball-non-experience/ Out of the crooked timber of humanity, no straight thing was ever made Sat, 20 Mar 2010 19:47:17 +0000 http://wordpress.org/?v=2.9.2 hourly 1 By: Mark Bixby http://crookedtimber.org/2007/02/25/the-daring-fireball-non-experience/comment-page-1/#comment-188398 Mark Bixby Thu, 01 Mar 2007 15:10:51 +0000 http://crookedtimber.org/2007/02/25/the-daring-fireball-non-experience/#comment-188398 Yep yep. I ordered mine in Oct 2006. Have sent a couple (3) friendly inquiries. Done my best to empathize, and express to John that I know how much manual order fullfillment sucks. Finally got a reponse saying he'd "get to it Monday" (6 more Mondays ago). Now, after 16 weeks, I've pretty much lost any interest in the shirt or the site. A "Non-Experience" indeed. Yep yep. I ordered mine in Oct 2006. Have sent a couple (3) friendly inquiries. Done my best to empathize, and express to John that I know how much manual order fullfillment sucks. Finally got a reponse saying he’d “get to it Monday” (6 more Mondays ago).
Now, after 16 weeks, I’ve pretty much lost any interest in the shirt or the site.

A “Non-Experience” indeed.

]]> By: Eszter http://crookedtimber.org/2007/02/25/the-daring-fireball-non-experience/comment-page-1/#comment-188139 Eszter Mon, 26 Feb 2007 15:16:59 +0000 http://crookedtimber.org/2007/02/25/the-daring-fireball-non-experience/#comment-188139 How frustrating! I like Jackmormon's question. Oh, and the one by PZ Myers. Regarding 4-6 weeks for delivery, gotta love that such delays continue even today even for things that don't require any physical mailing (like getting yourself removed from an email list). Absurd. How frustrating!

I like Jackmormon’s question. Oh, and the one by PZ Myers.

Regarding 4-6 weeks for delivery, gotta love that such delays continue even today even for things that don’t require any physical mailing (like getting yourself removed from an email list). Absurd.

]]> By: nicco http://crookedtimber.org/2007/02/25/the-daring-fireball-non-experience/comment-page-1/#comment-188122 nicco Mon, 26 Feb 2007 03:14:22 +0000 http://crookedtimber.org/2007/02/25/the-daring-fireball-non-experience/#comment-188122 ogged: if you use Firefox, holding down the "ctrl" key and the "+" key at the same time makes the font a bit bigger, which is normally all an unreadable page needs (the default font size is too small). ogged: if you use Firefox, holding down the “ctrl” key and the “+” key at the same time makes the font a bit bigger, which is normally all an unreadable page needs (the default font size is too small).

]]> By: Nat http://crookedtimber.org/2007/02/25/the-daring-fireball-non-experience/comment-page-1/#comment-188114 Nat Sun, 25 Feb 2007 23:58:03 +0000 http://crookedtimber.org/2007/02/25/the-daring-fireball-non-experience/#comment-188114 I had the same problem. I sent him my $29, got my feed keys, and then never got my t-shirt. I sent email a couple times asking about it, but it just fell into a black hole. Eventually I just gave up. I don't think I'll be renewing my membership next year. I had the same problem. I sent him my $29, got my feed keys, and then never got my t-shirt.

I sent email a couple times asking about it, but it just fell into a black hole.

Eventually I just gave up.

I don’t think I’ll be renewing my membership next year.

]]> By: ogged http://crookedtimber.org/2007/02/25/the-daring-fireball-non-experience/comment-page-1/#comment-188111 ogged Sun, 25 Feb 2007 22:57:55 +0000 http://crookedtimber.org/2007/02/25/the-daring-fireball-non-experience/#comment-188111 <i>surely you know you can override their decisions, either by making the type larger for a given page without it being a persistent change or for all sites if you favor a specific font and color combination</i> Sure, of course. I was just remarking on the popularity of a user-unfriendly style on user experience gurus' sites. surely you know you can override their decisions, either by making the type larger for a given page without it being a persistent change or for all sites if you favor a specific font and color combination

Sure, of course. I was just remarking on the popularity of a user-unfriendly style on user experience gurus’ sites.

]]> By: kb http://crookedtimber.org/2007/02/25/the-daring-fireball-non-experience/comment-page-1/#comment-188110 kb Sun, 25 Feb 2007 22:24:34 +0000 http://crookedtimber.org/2007/02/25/the-daring-fireball-non-experience/#comment-188110 Sadly, I think "wade into your spam folder to see if your missing e-mail landed in there" is an integral part of e-commerce these days. Sadly, I think “wade into your spam folder to see if your missing e-mail landed in there” is an integral part of e-commerce these days.

]]> By: PZ Myers http://crookedtimber.org/2007/02/25/the-daring-fireball-non-experience/comment-page-1/#comment-188109 PZ Myers Sun, 25 Feb 2007 22:07:44 +0000 http://crookedtimber.org/2007/02/25/the-daring-fireball-non-experience/#comment-188109 Perhaps the shirt is also in your gmail spam folder? Perhaps the shirt is also in your gmail spam folder?

]]> By: paul http://crookedtimber.org/2007/02/25/the-daring-fireball-non-experience/comment-page-1/#comment-188107 paul Sun, 25 Feb 2007 22:03:04 +0000 http://crookedtimber.org/2007/02/25/the-daring-fireball-non-experience/#comment-188107 Well, three cheers for public shaming . . . ;-) Well, three cheers for public shaming . . . ;-)

]]> By: Kieran Healy http://crookedtimber.org/2007/02/25/the-daring-fireball-non-experience/comment-page-1/#comment-188104 Kieran Healy Sun, 25 Feb 2007 20:27:36 +0000 http://crookedtimber.org/2007/02/25/the-daring-fireball-non-experience/#comment-188104 <i>Or will he snark about how users, what we used to call customers, expect too much these days?</i> Well, I hope not, because holding up my end was the whole point of buying the t-shirt in the first place. (It's not like I was desperately in need of a new t-shirt.) Plus, I tried to make clear that I like the guy and tried more than once to contact him about this. Or will he snark about how users, what we used to call customers, expect too much these days?

Well, I hope not, because holding up my end was the whole point of buying the t-shirt in the first place. (It’s not like I was desperately in need of a new t-shirt.) Plus, I tried to make clear that I like the guy and tried more than once to contact him about this.

]]> By: paul http://crookedtimber.org/2007/02/25/the-daring-fireball-non-experience/comment-page-1/#comment-188103 paul Sun, 25 Feb 2007 20:25:08 +0000 http://crookedtimber.org/2007/02/25/the-daring-fireball-non-experience/#comment-188103 I find Gruber a good, if prickly, commentator, but his prickliness is part of his schtick. This cock-up is surprising, though. He seems like a straight-up guy. If I email him, something I do every few weeks or so, I get a reply within minutes. It will be interesting to see how he handles this, since he is digging up your address and a shirt to get in tomorrow's post. Will he send it along without acknowledging the delay? Or will he snark about how users, what we used to call customers, expect too much these days? And Ogged, surely you know you can override their decisions, either by making the type larger for a given page without it being a persistent change or for all sites if you favor a specific font and color combination. I find Gruber a good, if prickly, commentator, but his prickliness is part of his schtick. This cock-up is surprising, though. He seems like a straight-up guy. If I email him, something I do every few weeks or so, I get a reply within minutes.

It will be interesting to see how he handles this, since he is digging up your address and a shirt to get in tomorrow’s post. Will he send it along without acknowledging the delay? Or will he snark about how users, what we used to call customers, expect too much these days?

And Ogged, surely you know you can override their decisions, either by making the type larger for a given page without it being a persistent change or for all sites if you favor a specific font and color combination.

]]> By: Jackmormon http://crookedtimber.org/2007/02/25/the-daring-fireball-non-experience/comment-page-1/#comment-188102 Jackmormon Sun, 25 Feb 2007 20:19:18 +0000 http://crookedtimber.org/2007/02/25/the-daring-fireball-non-experience/#comment-188102 At this point, if he sends you a t-shirt, would you wear it? At this point, if he sends you a t-shirt, would you wear it?

]]> By: ogged http://crookedtimber.org/2007/02/25/the-daring-fireball-non-experience/comment-page-1/#comment-188100 ogged Sun, 25 Feb 2007 20:01:13 +0000 http://crookedtimber.org/2007/02/25/the-daring-fireball-non-experience/#comment-188100 Perhaps this is also the post to complain that the tiny sans-serif font favored by user experience gurus like Gruber and <a href="http://textism.com/" rel="nofollow">Dean Allen</a> makes for a pretty page, but is difficult to read. Perhaps this is also the post to complain that the tiny sans-serif font favored by user experience gurus like Gruber and Dean Allen makes for a pretty page, but is difficult to read.

]]> By: Aaron Swartz http://crookedtimber.org/2007/02/25/the-daring-fireball-non-experience/comment-page-1/#comment-188099 Aaron Swartz Sun, 25 Feb 2007 19:58:30 +0000 http://crookedtimber.org/2007/02/25/the-daring-fireball-non-experience/#comment-188099 I got my shirt promptly in an elegantly typeset bag; the experience as smooth and glorious as the rest of the site. I'm sorry you've had so much poor luck. I got my shirt promptly in an elegantly typeset bag; the experience as smooth and glorious as the rest of the site. I’m sorry you’ve had so much poor luck.

]]> By: Kieran Healy http://crookedtimber.org/2007/02/25/the-daring-fireball-non-experience/comment-page-1/#comment-188098 Kieran Healy Sun, 25 Feb 2007 19:47:31 +0000 http://crookedtimber.org/2007/02/25/the-daring-fireball-non-experience/#comment-188098 In four to six weeks. In four to six weeks.

]]> By: otto http://crookedtimber.org/2007/02/25/the-daring-fireball-non-experience/comment-page-1/#comment-188096 otto Sun, 25 Feb 2007 19:33:01 +0000 http://crookedtimber.org/2007/02/25/the-daring-fireball-non-experience/#comment-188096 This seems like a great post to ask when the Crooked Timber T-Shirts-n-Mugs will be available... This seems like a great post to ask when the Crooked Timber T-Shirts-n-Mugs will be available…

]]>