From the category archives:

Information Technology

Democracy as an information system

by Henry Farrell on November 27, 2018

Democracy is an information system.

That’s the starting place of our new paper: “Common-Knowledge Attacks on Democracy.” In it, we look at democracy through the lens of information security, trying to understand the current waves of Internet disinformation attacks. Specifically, we wanted to explain why the same disinformation campaigns that act as a stabilizing influence in Russia are destabilizing in the United States. [click to continue…]

Pride and Prejudice and P-Zombies

by John Holbo on February 6, 2018

Yeah, the zombie version was good. But what if you wrote a version in which they are all zombies? I’m not sure if any actual edits to the original text would be required. Passages like the following are fine. They just need to be understood properly. [click to continue…]

The Trinet

by John Holbo on November 2, 2017

Discuss.

Before the year 2014, there were many people using Google, Facebook, and Amazon. Today, there are still many people using services from those three tech giants (respectively, GOOG, FB, AMZN). Not much has changed, and quite literally the user interface and features on those sites has remained mostly untouched. However, the underlying dynamics of power on the Web have drastically changed, and those three companies are at the center of a fundamental transformation of the Web

….

We forget how useful it has been to remain anonymous and control what we share, or how easy it was to start an internet startup with its own independent servers operating with the same rights GOOG servers have. On the Trinet, if you are permanently banned from GOOG or FB, you would have no alternative. You could even be restricted from creating a new account. As private businesses, GOOG, FB, and AMZN don’t need to guarantee you access to their networks. You do not have a legal right to an account in their servers, and as societies we aren’t demanding for these rights as vehemently as we could, to counter the strategies that tech giants are putting forward.

The Web and the internet have represented freedom: efficient and unsupervised exchange of information between people of all nations. In the Trinet, we will have even more vivid exchange of information between people, but we will sacrifice freedom. Many of us will wake up to the tragedy of this tradeoff only once it is reality.

Algorithmic price fixing

by Henry Farrell on January 9, 2017

This FT article is pretty interesting:

The classic example of industrial-era price fixing dates back to a series of dinners hosted amid the 1907 financial panic by Elbert Gary, then chairman of US Steel. In a narrow first-floor ballroom at New York’s Waldorf Astoria Hotel, men controlling 90 per cent of the nation’s steel output revealed to each other their respective wage rates, prices and “all information concerning their business”, one attendee recalled. Gary’s aim was to stabilise falling prices. The government later sued, saying that the dinner talks — the first of several over a four-year period — showed that US Steel was an illegal monopoly.

Algorithms render obsolete the need for such face-to-face plotting. Pricing tools scour the internet for competitors’ prices, prowl proprietary databases for relevant historical demand data, analyse digitised information and arrive at pricing solutions within milliseconds — far faster than any flesh-and-blood merchant could. That should, in theory, result in lower prices and wider consumer choice. Algorithms raise antitrust concerns only in certain circumstances, such as when they are designed explicitly to facilitate collusion or parallel pricing moves by competitors.

… a German software application that tracks petrol-pump prices. Preliminary results suggest that the app discourages price-cutting by retailers, keeping prices higher than they otherwise would have been. As the algorithm instantly detects a petrol station price cut, allowing competitors to match the new price before consumers can shift to the discounter, there is no incentive for any vendor to cut in the first place.

“Algorithms are sharing information so quickly that consumers are not aware of the competition,” says Mr Stucke. “Two gas stations that are across the street from each other are already familiar with this.” This episode suggests that the availability of perfect information, a hallmark of free market theory, might harm rather than empower consumers. If the concern is borne out, a central assumption of the digital economy — that technology lowers prices and expands choices — could be upended.

The argument here, if it is right, is twofold. One – that even without direct collusion, firms’ best strategy may be to act as if they are colluding by maintaining higher prices. Firms have a much weaker temptation to ‘defect’ from an entirely implicit bargain by lowering their prices so as to attract more customers, since there are unlikely to be significant gains from so doing, even in the short run. The plausible equilibrium is something that might be described as distributed oligopoly. Harrison White once defined a market as being a “tangible clique of producing firms, observing each other in the context of an aggregate set of buyers.” With super-cheap information, it doesn’t have to be a clique any more to be tangible.

The second is that where there is direct collusion, the information burden on regulators is much higher. For example, one may plausibly imagine that oligopoly-type outcomes might emerge as a second-order outcome of the aggregated behavior of automated agents. One might also imagine that it might be possible artfully to tweak these agents’ behavior in such a way that this will indeed be the most likely result. However, proving ex post that this was indeed the intent will likely at best require a ton of forensic resources, and at worst may be effectively impossible.

NB that both of these can happen entirely independently of traditional arguments about concentration and monopoly/oligopoly – even if Amazon, Google, Facebook, Uber etc suddenly and miraculously disappeared, these kinds of distributed or occulted oligopoly problems would be untouched. If you take this set of claims seriously (the evidence presented in the FT piece still looks tentative tentative), then the most fundamental problem that the Internet poses is not one of network advantage, increasing returns to scale and so on advantaging big players (since, with a non-supine anti-trust authority, these could in principle be addressed). It’s the problem of how radically cheaper communication makes new forms of implicit and explicit collusion possible at scale, squeezing consumers.

Samuel Beckett on the Quantified Self

by Henry Farrell on April 13, 2016

We’ve already had Janice Rogers Brown on Samuel Beckett as feel-good self-help guru. Now (from a bit of Molloy I was reading last night), here’s Beckett on the quantified self movement, half a century before it was a movement.

Screen Shot 2016-04-13 at 9.12.59 AM

Update: I hadn’t realized that today was the 100th anniversary of Beckett’s birth.

Cory Doctorow links to a nifty graphic design project: crowdsourced covers for public domain classics. If you know anyone teaching a relevant art class at the high school level, or above, I think this might make a fine class project. Everyone pick a title and go for it!

Cory: “I can’t figure out what license the new covers are under and whether anyone can use them as covers in their own collections of public domain books, or whether permission must be sought for each design.” I wondered about that as well. The info page doesn’t cover rights. I signed up to see what one would have to agree to. Answer: a CC license. (Cory will be gratified to hear it!) [click to continue…]

The making of a popular photo app

by Eszter Hargittai on March 4, 2016

On Wednesday, I had the great fortune to attend the closing keynote at the annual CSCW conference given by Mike Krieger, co-founder of Instagram, a photo-sharing site now owned by Facebook, but still operating largely independently, at least from the user’s perspective. In case you’ve been living under a rock, Instagram now has 400 million active users (75% outside the US) sharing 80 million photos and videos daily. Those are some serious numbers folks. And while they require considerable technical chops, I am glad Mike spent his time at CSCW talking about the design elements and human-computer interaction aspects. I share some nuggets below. (I failed to take notes so I’m skipping all sorts of info, sadly, and welcome corrections/additions in the comments.)

As old-timers here may recall, I am a big photo enthusiast and was a huge Flickr fan for quite some time. More recently, however, I have started getting into Instagram and now use it daily. Having thought about how these services differ and how I ultimately ended up using Instagram so much more these days than Flickr, it was a real treat to hear the brains behind the service share many of the conversations and decisions that went into making it what it is today. It was genuinely interesting to learn about the many aspects that he and his collaborators discussed and continue to ponder as they enhance the app.

In the first few minutes Mike shared some of his background, including his failure to get a paper into CSCW during his early days. I mention that as a reminder that people should not take the occasional setback too seriously.

Mike and his co-founder Kevin Systrom had worked on an earlier app called Burbn. The Atlantic has a few notes on this. This was the era of check-in apps so they focused on check-ins, but the app barely took off (we’re talking no more than about a thousand users). The aspect of the app that seemed to appeal to folks most was its photo-sharing capability. So they set out to focus on that primarily.
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That Apple FBI back door thing

by Maria on February 19, 2016

Here at CT we’re not big on posting about topics just because they’re happening. (Unless it’s the 6 Nations, obviously.) But this Apple FBI back door saga is making me feel I should post something, not because it’s topical, not because I know a lot more about it than anyone who reads a decent newspaper / tech journal etc. (because I don’t), but because it’s becoming clear that this event is morphing into something of a turning point in how governments interact with tech firms in the US and, at more of a distance, the UK.

(For a comprehensive and thought-provoking piece on governments and tech intermediaries, read Emily Taylor’s recent piece, The Privatization of Human Rights: Illusions of Consent, Automation and Neutrality, for Chatham House.)

I’m going to assume you know most of the facts and the larger repercussions, and just jot down a few observations of my own and that I’ve come across in various digital rights back channels. [click to continue…]

Cash and freedom

by Chris Bertram on February 16, 2016

Paul Mason has an article today [about the impending end of cash](http://www.theguardian.com/commentisfree/2016/feb/15/crime-terrorism-and-tax-evasion-why-banks-are-waging-war-on-cash). The subtitle asks “But what would a cashless society mean for freedom?” but sadly the article itself has little to say on the subject. It isn’t hard to see, though, that the end of cash would give governments almost unlimited power to deny resources to those they consider undesirable. We’ve already seen this with the way that the Obama administration successfully pressured the major credit card companies to block donations to WikiLeaks. And it is a key component of the UK’s rather horrible Immigration Bill 2015 which has as a central purpose to create a “hostile environment” for people who lack authorization to be on the territory of the state by, inter alia, “working with banks and building societies to restrict their access to bank accounts”. In practice this means that people whose right to remain is cancelled could almost immediately lose access to the resources they need to fight the administrative decision against them. History shows that technologies that are first piloted against one group of people can be extended to others. We face a future where people deemed by the executive to be problematic in some way could lose access to all means of payment. At least with cash you can subsist on the margins of society; without it, government control is potentially total. Perhaps this is coming sooner than we think?

Facebook’s algorithms are not your friend

by Henry Farrell on February 7, 2016

Alex Tabarrok makes an argument that I don’t think is at all a good one.

BuzzFeed article predicts that Twitter will soon move from a time-ordered feed to an algorithmic feed, one that shows you tweets that it predicts you will like before it show you lesser-ranked tweets. Naturally, twitter exploded with outrage that this is the end of twitter.
My own tweet expresses my view ala Marc Andreessen style:

It is peculiar that people are more willing trust their physical lives to an algorithm than their twitter feed. … How many people complaining about algorithmic twitter don’t use junk-email filters? I want ALL my emails! … Think of the algorithm as an administrative assistant that sorts your letters, sending bills to your accountant, throwing out junk mail, and keeping personal letters for your perusal. The assistant also reads half a dozen newspapers before you wake to find the articles he thinks that you will most want to read that morning. Who wouldn’t want such an assistant? Moreover, Facebook has billions of dollars riding on the quality of its assistant algorithms and it invests commensurate resources in making its algorithm more and more attuned to our wants and needs. … By trusting the machine intelligence to filter, you can open yourself up to a much wider space of information.

Cory Doctorow prebutted that exact argument-from-self-driving-cars eleven years ago – many others have made similar arguments about non-transparent algorithms since. But the point can be developed further.

Alex’s more fundamental claim – like very many of Alex’s claims – rests on the magic of markets and consumer sovereignty. Hence all of the stuff about billions of dollars “making its algorithm more and more attuned to our wants and needs” and so on. But we know that the algorithm isn’t supposed to be attuned to our wants and needs. It’s supposed to be attuned to Facebook’s wants and needs, which are in fact rather different.

Facebook’s profit model doesn’t involve selling commercial services to its consumers, but rather selling its consumers to commercial services. This surely gives it some incentive to make its website attractive (so that people come to it) and sticky (so that they keep on using it). But it also provides it with incentives to keep its actual customers happy – the businesses who use it to advertise, gather information on consumers, and market their products using tactics of varying sneakiness. If Alex’s imaginary administrative assistant is going to do our filing for free, he’s also going to keep asking us, increasingly insistently, why we haven’t yet switched our house insurance to Geico (while surreptitiously chucking mail from rival insurance firms into the trash).

When Twitter – a company that is notoriously a service in search of a business model – tells us that “Twitter can help make connections in real-time based on dynamic interests and topics, rather than a static social/friend graph,” it probably wants to increase user growth and stickiness to keep investors happy. But it also probably wants it easier to market products, push sponsored tweets etc without it being quite so clear that they are bought and paid for. After all, that’s where its profit model lies. The extent to which social media allows you to ‘open yourself up to a wider space of information’ in some uncomplicated way depends on whether it’s in the interest of the for-profit providers of this media to open you up to the kind of information that you might have wanted ex post had you had enough time and search capacity ex ante. That, contra Alex, is at best going to be a vexed question for Twitter and its ilk.

Where are the women in the history of open source?

by Sumana Harihareswara on May 21, 2015

Hi – Sumana Harihareswara here. You might remember me from [my April guest post about free/open source software, licensing, and codes of conduct in open
communities](https://crookedtimber.org/2015/04/10/codes-of-conduct-and-the-trade-offs-of-copyleft/). In that piece I took a stab at thinking about some useful vocabulary and distinctions that help us understand the political values and intuitions common to those communities. Today I’m considering where we got frameworks that we free software/open source folks often take for granted, and specifically what might have been erased from our intellectual heritage due to sexism.

As a soundtrack to this piece, consider [“Erase Me” by Ben Folds Five](https://www.youtube.com/watch?v=JzfXD5igRDM) (off *The Sound of the Life of the Mind*) and [“Whatever You Want” by programmer Vienna Teng](https://www.youtube.com/watch?v=m4wzzLkwAog)(off *Dreaming Through the Noise*; I recently heard tell that “Whatever You Want” is inspired by the film *Office Space*, which is amazing.)

[click to continue…]

Codes of conduct and the trade-offs of copyleft

by Sumana Harihareswara on April 10, 2015

A lot of [open stuff](http://infotrope.net/2011/01/28/why-im-not-an-open-source-person/) — such as the Wikimedia/Wikipedia and Linux projects — are discussing or adopting codes of conduct, or expanding their existing policies. I’ll reveal my biases at the start and say I think this is a good thing; for more, read my speech [“Hospitality, Jerks, and What I Learned”](https://en.wikisource.org/wiki/Hospitality,_Jerks,_and_What_I_Learned). But in this piece, I want to talk about the similarities and differences between codes of conduct and a set of agreements that some of these communities are more used to: “copyleft” or other restrictive software licenses. And I’d like to draw out some ways that the kinds of acts and artifacts that these policies cover reveal different attitudes towards contracts and governance.
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G(o)rrrr

by Eszter Hargittai on April 6, 2015

There is no shortage of stories about how uncomfortable things can be for women in tech, how hard it is for women to be taken as seriously as men, etc. Well, here is the nth installment of that saga. I attended GOR, the General Online Research conference, a couple of weeks ago hosted at the Cologne University of Applied Sciences. When I walked in, I was greeted by several women wearing the following T-shirt:

GORgeous

I found this rather curious. Why would the T-shirt for the staff/volunteers of a research conference on Internet use measurement and behavior have this word on it? I’m not so dense as to not get the GOR part, but it seemed completely out of place. Soon I started looking around the room for a male staff member, because I couldn’t help but wonder whether he would be wearing the same shirt. What do you think, dear reader? After the jump, I show you what the male volunteers were wearing.

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The Dread Pirate Roberts as Statebuilder

by Henry Farrell on February 20, 2015

My new piece at Aeon.

bq. Ulbricht built the Silk Road marketplace from nothing, pursuing both a political dream and his own self-interest. However, in making a market he found himself building a micro-state, with increasing levels of bureaucracy and rule‑enforcement and, eventually, the threat of violence against the most dangerous rule‑breakers. Trying to build Galt’s Gulch, he ended up reconstructing Hobbes’s Leviathan; he became the very thing he was trying to escape.

Some social science links of interest

by Eszter Hargittai on January 10, 2015

  • Nature has an editorial about why investment in the social sciences must accompany investments in the sciences.

    If you want science to deliver for society, through commerce, government or philanthropy, you need to support a capacity to understand that society that is as deep as your capacity to understand the science. And your policy statements need to show that you believe in that necessity.

    To many readers of CT, this is unlikely to be a particularly surprising statement, but one need only glimpse at the comments that follow to appreciate how controversial the idea seems to some.

  • The New Yorker has a long piece about the sociologist Howard Becker and his work about what it means to be a “deviant.” Certainly if you’re a sociologist, it is unlikely that you would not have encountered his work at one time or another during your training at minimum thanks to his helpful tips on how to write as a social scientist.
  • The Pew Research Center has an interesting new position of “Director to lead the creation of the Pew Research Center Labs.”
  • The new open-access journal Social Media + Society is now ready for submissions (submission fees waved for now).