Small is beautiful – and other thoughts about university governance

by Lisa Herzog on February 16, 2025

If one had to choose one reason for why things are not going well in academic life, the managerial, top-down style of governance that reigns in many universities would be a top candidate (with budget cuts as a close competitor). But what is a better way of running universities? For me, this is a question in which theoretical and practical-professional interests intersect.* I’ve long been a defender of workplace democracy, and since 2023, I’m on the board of a small faculty – so the question became: What does it mean for a faculty to be a democratic workplace? Especially if the official rules do not allow for, say, an election of the faculty board by the faculty members…

But the internal structures of small units are only one dimension of the problem. Another is how a university as a whole are governed. In my various jobs, and in conversations with many colleagues, I’ve seen and heard of many bad examples – but I’m looking for good ones! So, I’ll share some thoughts about university governance, to invite a discussion about what works and what doesn’t! Here is a list of ideas, loosely building on each other.

  • At their core, universities should be self-governing bodies. This is how they have historically been run, and how some universities still function today. Of course, historically these self-governing bodies had most of the time been exclusionary along the usual lines of gender, class, nationality, religious affiliation, etc. But that need not be the case, and the principle of self-governance should not be thrown overboard but rather be made inclusive.

  • The most important resource of a university are its people. Their intrinsic motivation to do good work, and to invest into their university (as opposed to investing in all kinds of other activities or outside networks), is one of the most important things a governance structure needs to preserve. Investment in a university (or a unit within it) has a public good structure: everyone is happy if others do it, but one might not want to do so much oneself, because it’s often more exciting to plan one’s next conference trip than to sit on a committee that looks through student evaluations. The best way to ensure such investment is probably that people feel they get a fair deal overall, and that their colleagues also do their bit, so it becomes a matter of reciprocity and “taking one for the team.” This, by the way, holds for administrative staff as much as for academics. And it requires that people can see how much others do (or understand why someone is doing less for a certain time, e.g. because of illness in the family). That has an impact on seize, to which I come back below.
  • Decision-making structures about research, teaching, and impact should be kept as close as possible to those doing the actual work. You want representatives of all relevant groups in the relevant decision-making bodies. For example, the Dutch system of “student assessors” in faculty and university boards is an excellent way of keeping short lines with the student body. The argument for this principle comes from epistemic democratic theory (see e.g. Hélène Landemore’s account): those governing over a unit need to be close to those doing the actual work (or themselves being among them), so that they gain a deep understanding of the dynamics and constraints of the work on the ground. Having part-time, rotating management roles probably works best for keeping decision-making close to the actual practices. It allows organizational units to build their own research culture and to adapt formal processes, e.g. promotion criteria, to them. In this way, you can minimize (though never completely eradicate) the tensions between the “practices” (which realize value in research, teaching, and impact) and the “institutions” (the external measurements, policies, and incentives) (to use a distinction from MacIntyre**).
  • There are different kinds of efficiency that can inform governance issues (this thought is inspired by Heath’s paper on different kinds of efficiency). There is the efficiency of “economies of scales” that pushes for processes to be done on large scale. But there is also what might be called the efficiency of “economies of trust”: short lines and trustful collaboration. The former pushes towards larger structures, the latter towards small, close-knit communities in which people know each other well. The art is to find the right balance between those. As a general principle, I find it plausible to aim at economies of scale for support structures, such as IT, and economies of trust for the primary processes of the university, i.e. research, teaching, and outreach, the actual work done day by day by the employees of the university.
  • How big should such units be? Because I believe strongly in “economies of trust”, I’m a fan of “small is beautiful” (a slogan stolen from F.E. Schumacher). People should be able to know each other, to build trust, which requires personal connections. On the other hand, if units become too small, this creates other kinds of risks: too few people for multi-perspectival deliberation, or concentrations of power with insufficient counterpower. My experience in Groningen, with a faculty of around 60 staff members plus circa 30 PhD students, is very positive – this seems a good seize for a unit.***
  • Lots of universities want interdisciplinarity and transdisciplinarity, and there seems to be an idée fixe that to create it, you best throw different disciplines into one organizational unit. I think this idea is ill-founded. The best kid of inter- and transdisciplinary research is rooted in strong disciplines. You may need to adjust other things, for example evaluation criteria, and you might want to create spaces, e.g. additional interdisciplinary unit or cross-cutting networks, to encourage cross-disciplinary collaborations. But such work will remain difficult and challenging, so you help it neither by making it a facile buzzword, nor by trying to conjure it up through forced marriages between units.
  • If a university board claims that it cannot deal with a large number of small units (fair enough), the solution can be federations and rotating representation: several units, together, can be represented in certain central bodies. I don’t know what the ideal size and composition here is, but considerations from epistemic democracy suggest, again, that diversity of voices and perspectives is crucial. By the way, I strongly suspect that different units can also do many things traditionally done in hierarchical lines between themselves instead, on a horizontal level. For example, the heads of units could have their annual performance review in a peer system with other heads of units. Only in case of conflicts or problems need a case be escalated to a higher level or an external party, e.g. an ombudsperson.
  • For specific tasks – whether substantive research projects, or things like developing a new partnership with an outside organization – committees can be put together with members from the different units. Here, the principle of lottocracy (as defended, for example, by Alexander Guerrero) might be useful: to draw a random but representative group from the whole population in question. I am not aware of whether this has been tried anywhere, but a lottocratic assembly at a university seems a very interesting experiment!
  • Last but not least, however good or bad a governance structure may be, there is also the level of culture: the informal social norms that determine how processes actually go, and how people treat each other. Good governance structures can support, but never guarantee, a collaborative, trusting culture that is oriented towards the values of the academic community. Ill-conceived attempts at reforming the governance structures, however, can do incredible harm to such a culture. So, if you have units with a strong culture, with economies of trust and good records in teaching, research and impact, don’t undermine them – you can lose in months what has been built in years, and you will not get it back easily.

Those are some of my thoughts, and I’m interest in yours. What form of university governance is best for good academic practice? How much does governance matter compared to other factors (am I overestimating its importance compared to the idiosyncrasies of individual characters, maybe)? And what are successful democratic practices or good institutional devices that universities could learn from one another?

 

*) I should be fully open that my university has announced that it wants to restructure its governance for the social sciences and humanities sector, so this topic is closer to home than I would like it to be…

**) I am not convinced of all elements of MacIntyre’s thought, but I find the distinction between practices and institutions very useful. It is from After Virtue. A Study in Moral Theory (2nd ed.) (Notre Dame: Notre Dame University Press, 1984). To add a bit more background: MacIntyre argues that practices aim at a specific good internal to it, and as such offer a field in which the relevant virtues can be exhibited (pp. 148, 187). In practices, individuals are not motivated by external goods, e.g. money or prizes, but want to get better at the practices themselves (pp. 188-9). Institutions, in contrast, are the external shells within which practices are hosted, but in which people also strive for other goods, such as promotions or higher incomes, which are “characteristically objects of competition in which there must be losers as well as winner” (p. 190). Internal goods, for example excellence in an artistic practice or in the care for patients, are not competitive. Rather “their achievement is a good for the whole community who participate in the practice” (pp. 190-1).

***) There might be an exception to that rule, though: if you have narcissists in a unit, smallness can increase toxicity. Maybe the best way of dealing with such a situation is to dilute the narcissism in larger units, I don’t know. There is a broader question about how to keep narcissism out of academia, but that’s for another occasion.

{ 13 comments… read them below or add one }

1

Chris Bertram 02.16.25 at 8:55 am

I think I had more effective input as a new junior academic in 1989 where my department had a large degree of autonomy and self-governance than I did later when it had been subsumed into a larger “school” of which I was actually the head for a while. In the latter role the best I could do was to mitigate the top-down transmission of instructions from senior management (which were often themselves just an application of government policy (and fashion)). Particularly annoying and demoralizing were top-down decisions on things like course structure but also on the design of teaching-spaces, where academic input was just not wanted. On the other side I’d say that IME, academic attitudes to resources and costs have often been far from realistic, to put it mildly.

2

Lisa H 02.16.25 at 9:06 am

Well, that’s exactly why I’m worried about the plans in Groningen, Chris… On your last point: my experience so far (far more limited than yours, of course) has been that if you are transparent about the situation and the rules are applied consistently, then most people understand the constraints. There are still lots of difficult questions, of course – the Dutch system is very grant driven, for example, but not everyone has a chance to get external grants, both because it is matter of luck (and Matthew effects) and because some research topics can be “sold” more easily to broad interdisciplinary committees than others. How do you find a fair allocation then? But I still think that in small units, you can find solutions to such issues more easily than in large, anonymous ones…

3

Thomas Jørgensen 02.16.25 at 1:03 pm

.. It seems to me that, crudely, the key thing that needs to be prevented – the thing that wrecks universities – is administrative staff bloat.

Admin overhead is going up, and it’s not delivering better research or better student outcomes. So pull the brakes on it.

So just set firm limits on the percentage of staff person-years can be dedicated to things that aren’t teaching or research. If you have a budget which is counted in time, then that means you have to actually consider if a certain bit of administration really needs doing, and if it does, what are you going to cut to get it done.

And also, perhaps people will actually use IT tech to increase productivity, instead of just staff empire building.

4

Lisa Herzog 02.16.25 at 1:52 pm

Well, I think if faculties and/or departments have enough autonomy (crucially, over their own budgets), they can help prevent this. Once power has shifted to centralized administrations, you get the basic problem that people would have to abolish themselves (or reduce the staff directly around them), which is unlikely to happen.

5

Neville Morley 02.16.25 at 2:19 pm

Like Chris – and at the same university, indeed – I’m an academic with experience of taking on a management role, and I’m similarly in favour of the Aristotelian approach of “ruling and being ruled in turn” as the best basis for communal harmony and effective decision-making; proper deliberation and consultation, and a recognition that those who take on leadership roles are, as you say, it “taking one for the team”. The problem is not just that it looks like pure self-interest, putting the interests and preferences of academics above everyone else including the institution – whether or not this is true – but that it is all too easily depicted as purely reactionary and naive, failing to acknowledge the ‘reality’ that universities are now much more complex institutions than the old collegial fellowships, in a much more complex world, that therefore require specialist and dedicated management; that can still be drawn from the ranks of the academics, but with the expectation that the individuals in question then adopt different values and loyalties in return for greater reward…

6

Chris Armstrong 02.16.25 at 2:44 pm

It really seems that UK higher education has been captured by a credentialist clique. They don’t research or teach, and don’t have much respect for those who do (the feeling is mutual). Their class interest is in multiplying positions and rungs on the administrative ladder. Since all the ‘administration’ they do has done nothing to reduce the administrative load of lecturers, it is hard to avoid the conclusion that this class is simply inventing tasks that only it can do (which is what I mean by credentialism – and yes, it is ironic that the class which has been expropriated is essentially credentialist itself. Very meta, isn’t it?). The government has conspired in this, e.g. by inventing an apparatus for ensuring teaching quality that does not even attempt to measure teaching quality. In a sense the key question is therefore what one professional class is meant to do when it is predated by another.

7

Lisa Herzog 02.16.25 at 5:40 pm

Isn’t the only answer one can give to one professional class being predated by another to have an honest conversation (I mean – a political power struggle, ultimately) about the function and role of the institution in question? But talking about social functions has gone out of fashion (and there are of course many ways in which it can go wrong). Then it all becomes “growth” or “improvement” along the lines of all kinds of rankings (mimicking profit seeking in private companies). And one needs “experts” for “helping” the universities to do well on these rankings. I’m not against specialist expertise for specific purposes (I’m extremely grateful for our competent accountants, for example), but this all needs to be in the services of the core functions of the institution, in my humble view…

8

J-D 02.16.25 at 11:20 pm

Isn’t the only answer one can give to one professional class being predated by another to have an honest conversation (I mean – a political power struggle, ultimately) about the function and role of the institution in question? But talking about social functions has gone out of fashion (and there are of course many ways in which it can go wrong).

I can’t form any conception of what might be meant by ‘the many ways in which talking about social functions can go wrong’, and would be interested in seeing that point enlarged on.

9

andrew_m 02.16.25 at 11:43 pm

As a researcher and sometime R&D leader in a publicly-funded institute (and so someone looking “over the fence” into my local university system), what strikes me about your points is the lack of any mention of resources.

Let’s start with your very first claim: that a university should be “self-governing”. In a world where more than half of university funding comes from the State, is the strong form of that claim really defensible, or does the democratic public have a right to oversee the functioning of universities? I would argue – on grounds of democratic primacy – that even the weaker claim that “universities should govern their own internal functioning to meet democratically-decided priorities” needs to be justified primarily on grounds of effectiveness from the public’s point of view, rather than from internally-generated principles. (This comment is going to be much too long, but I can’t help myself: the Oxford model of self-governance was based on endowment income, and when society starts to remove its exclusionary features that business model just doesn’t scale out.)

Next: the comments about administrative bloat are well made, but in the context of the question of “what might good university governance look like” they are obscuring the point that university administrators exist to perform useful functions. Two of these functions are (i) to allocate limited resources amongst the different functions of the university (both between teaching+research+outreach and between intellectual areas) and (ii) to detect and respond to changes in the external environment.These functions are critical to the long-term success of any organisation and so they need to be done well.

Next: performing the leadership functions of a university requires specific skills. (I’m going to go out on a limb and suggest – based on the gaps in your post – that the University of Groningen has put little or no effort into providing you with those skills.) But: acquiring these skills is resource-intensive, where the resource is the time of the people who perform the university’s other functions. The rotating leadership structures you suggest will therefore tend to either be ineffective (if people aren’t trained), or cost-ineffective (if people are trained). Perhaps the solution lies in the idea of “taking one for the team”, but viewed as part of the professional life course rather than as a temporary measure – some academics take up leadership roles for extended periods as a service to their peers.

Contra Neville Morley, my own experience is that acquiring the skills of leadership did not erode my values; rather it broadened my perspective on how my values should be translated into action. That wasn’t in a university setting, and the cultural norms were different , but it’s an argument from existence that better governance is possible than that which NM describes. Maybe you should be looking more broadly for organisational models to think with? VTT (the Finnish science institute)? Charter school networks?

Lastly, your account of multi-disciplinary research missed the single most effective means of making it happen: providing money for it. My colleagues and I share a quiet amusement at the alacrity with which our university colleagues respond to a financial incentive. Of course such money is a resource that has to be allocated, leading back into the rest of this comment.

10

Hannah Forsyth 02.17.25 at 2:35 am

Fabulous post Lisa – I think you are spot on. Workplace democracy is worth pursuing everywhere, but is especially important in universities where the pursuit of knowledge and its embodiment need to be aligned to have validity and legitimacy.

11

John Quiggin 02.17.25 at 5:04 am

“At their core, universities should be self-governing bodies.”

This needs a bit of clarification. Australian universities are self-governing in the sense that senior managers are effectively answerable to nobody. They have a council, appointed by a state government that has legal authority, but no political responsibility for university education. So, the council has no real role except to appoint the VC after their term (5-10 years which isn’t enough for any effective institutional memory) is up.

Universities should be self-governing communities as far as teaching and research are concerned. That’s been taken away under managerialism.

But in relation to admissions, property and financing generally, we need more direct government control over university managers not less. They should be regarded as senior public servants, not as the CEOs of independent businesses, entitled to CEO-level salaries and perks.

12

DCA 02.17.25 at 7:24 am

I know of one case of *** in my university (but before my time): one small department had a critical mass of assholes [no other term will fit], one of whom was described as “someone made very angry by the sound of his own voice”. Department meetings always turned into people yelling at each other. The other members, some pretty senior, went to the dean and said, either shut this down or we are all leaving. So the department was forcibly merged into a larger one: the assholes were no longer dominant but their toxicity lingered in a dilute form for some time.

13

Lisa Herzog 02.17.25 at 9:11 am

“Talk about functions going wrong” (to J-D): I meant the various historical ways in which “functions” have been used as arguments for all kinds of discriminatory and unfair treatment (e.g. “the function of the woman is to be a homemaker”). And then there is a whole discussion about how to deal with the value dimension that talk about functions inevitably brings (and which some people might want to avoid because they think of their task as “value free” inquiry).
A few other points: I see the point about the public role of the university. But I am not sure whether managers (as opposed to academics) are per se better in fulfilling a public mandate. Managerialism per se does nothing for students from disadvantaged backgrounds, for example. I like the idea of seeing academic managers as public servants; in fact I think in many European countries this is roughly how they would be conceptualized. But once the public mandate has been pronounced, and the financial framework has been decided, the internal running should be left to academics themselves – that’s what I meant by “self-governing”.
I haven’t discussed resources because it is a whole topic of its own and a lot can go wrong there, of course. I’m tempted to simply ignore the comments about my alleged lack of training – but let me say this: I’ve had my share of “leadership training” and very little of it has helped me. What has helped me was mentoring and coaching both by experienced academics and by external people with relevant experience. This requires some resources, but it is far less expenses than those horrendously expensive “leadership workshops.”
If all that administrators did were to allocate resources fairly and watch out for changes in the environment, I’d have no objection whatsoever – but honestly, how many people will you need for that?
Money for interdisciplinary research: yes and no. I’ve seen people fly to it when it was offered, but I’ve also seen rather shallow pseudo-results come out of it if they were not genuinely interested in it. It became a kind of game: you pretend that you’re paying us for it, so we pretend we’re doing it. Does anyone actually think it worked well? It depends, sometimes it works, but just investing money may not be enough.

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