Norm Enforcement, Or Not

by Kieran Healy on November 11, 2007

From the Dept of People Who Will Be First Against The Wall When The Revolution Comes: the recurring case of business travelers who think they are being so _frequent flyer sharp_ by using the Disabled/Family restroom instead of the regular one. Example: me this afternoon in O’Hare, near the H gates, standing for several minutes with my increasingly upset three year old daughter outside the door marked with a Parent & Child icon and labeled “Family and Assisted Care Restroom.” Spacious restrooms for unaccompanied men and women are provided on either side. O’Hare even has self-cleaning toilet seats that extrude a fresh plastic cover after every use. Eventually, and inevitably, Mr Cheap _Big & Tall Warehouse_ Suit emerges with his rolly bag. He looks down at me. “Hey mate,” I say, “Did you just flush your kid away in there? Or your wheelchair maybe?” He goggles. I go in.

As norm enforcement this was probably ineffective, not least because the guy was five or six inches taller than me and weighted about 280lbs. He didn’t look as though he was inclined to take orders from anyone, except maybe his regional widget distribution manager. But then again there can be a payoff in satisfaction to even ineffective sanctioning.

{ 115 comments }

1

clyde mnestra 11.11.07 at 3:58 am

He well deserved sanctioning. But at least he was wearing a cheap suit and looking like a lowly salesman, right? That, and the fact that he didn’t grasp the objection, gives one that little frisson.

2

Timothy 11.11.07 at 4:09 am

Since many disabilities are entirely invisble you cannot be sure that he was not disabled. He could have had any number of problems.

3

Kieran Healy 11.11.07 at 4:10 am

He looked like a big guy in a navy blue suit. I admit I wasn’t inclined to assess his character, occupational status or career prospects all that favorably. I think the goggling was less a failure to grasp the objection and more not expecting to have anyone object to his Savvy Traveler trick in the first place.

4

Anon 11.11.07 at 4:25 am

Nice work, good for you for saying something.

5

Gene O'Grady 11.11.07 at 4:54 am

For some reasons I thought this kind of stuff had been cleaned up since my kids were young. Guess some things really don’t change.

6

joel turnipseed 11.11.07 at 5:01 am

Hmmm… it’s a crude trick, true: But I guess I’d have had a little more Lomanesque sympathy for the guy. It sounds as though he was hard-pressed in more ways than having to find a good place to piss.

7

Kieran Healy 11.11.07 at 5:11 am

The other jacks, labeled “Men,” was six feet to the left. Planes to goldfields in Alaska may have been in a different terminal.

8

Andrew C 11.11.07 at 5:48 am

He might have been looking for a place to get changed into a different set of clothes. Ordinary men’s toilets are rather cramped.

9

Hamilton Lovecraft 11.11.07 at 7:00 am

Come on, people, “assisted care” has a plain meaning that is not the same as ‘handicapped’ or ‘disabled’. One individual doesn’t qualify; the guy is a parasite.

10

abb1 11.11.07 at 9:43 am

Some people just have a wide stance, y’know.

11

Johan 11.11.07 at 10:03 am

Meh, even here I would give the guy the benefit of the doubt. When I’m in unobviously handicapped situations, I appreciate the same. A little faith in humanity. Perhaps he’s a diabetic (or has some other condition) and needed a little privacy to dress down while he gave himself a shot. Of course, he might just be a gashole with a wide stance, but I prefer to go through life thinking better of people…

To take a perhaps trite but illustrative example, I used to mock people who went to gyms to run on uber-hightech step and running machines, thinking they should cut off their gym membership and go running instead. Then I suffered a knee injury, and now I’m the one standing there looking like a fool. We all have our reasons…

12

voyou 11.11.07 at 10:30 am

O’Hare even has self-cleaning toilet seats that extrude a fresh plastic cover after every use.

Not directly related to your story but… Americans are insane, no? What’s with the paranoia that you might, conceivably, come into contact with an object that has, at some point, come into contact with another human being?

13

asilon 11.11.07 at 10:40 am

If your daughter was getting upset, why not just take her into the men’s?

14

Jesurgislac 11.11.07 at 11:55 am

Good for you. (What a prime dick.)

15

Slocum 11.11.07 at 12:53 pm

O’Hare even has self-cleaning toilet seats that extrude a fresh plastic cover after every use.

“Not directly related to your story but… Americans are insane, no? What’s with the paranoia that you might, conceivably, come into contact with an object that has, at some point, come into contact with another human being?”

What’s with the knee-jerk anti-Americanism? It strikes me as a form of insanity to jump to the silly conclusion that any random phenomenon one might observe is an indication of some deep flaw in the American society or character.

The first time I ever ran across one of those retractable, self-cleaning public toilets was in Paris 10-15 years ago. There weren’t any in the U.S. at the time. A short while after we’d been there, I remember a story about an effort to install some in New York, but there were problems with wheelchair accessibility. Sure enough — the free NY Times archives are your friend:

http://query.nytimes.com/gst/fullpage.html?res=9D0CE0D6123FF932A15756C0A967958260&n=Top/News/Health/Diseases,%20Conditions,%20and%20Health%20Topics/Handicapped

There is a bit of insanity in the story, but it’s not prudishness about bodily functions but rather a inflexibly militant attitude in the U.S. toward handicapped accessibility that does not readily allow for sensible compromises (like the excellent idea of having a some number of handicapped accessible units and handing out key cards to wheelchair users).

16

Kieran Healy 11.11.07 at 1:12 pm

Perhaps he’s a diabetic (or has some other condition) and needed a little privacy to dress down while he gave himself a shot.

I checked afterwards (when I had to go myself) and O’Hare has three kinds of bathrooms. Regular stalls, wheelchair accessible stalls, and assisted care/family rooms. Every group of regular stalls has one wheelchair accessible stall as well. But in the terminal I was in there are only two individual rooms, marked “Assisted Care” (not “Handicapped”) and labeled with a parent/child icon. In those circumstances, any able-bodied person who uses that room to take a dump or change their clothes or whatever can bite me.

17

Patrick S. O'Donnell 11.11.07 at 1:15 pm

Yet another instance where the “rules” are thought to apply to someone else, although everyone thinks in their own case (“I’m special”–an egalitarian democratic ethos suffused with an economic model that worships consumer preference satisfaction perhaps inclines to the idea that everyone possesses the authority to observe norms based on their own arbitrary preferences; one reason why we will follow norms of, say, fad and fashion, as they entrench an illusory sense of freedom) it’s perfectly proper to make an exception. Social norms just don’t seem as effective under the conditions of (post-)modern life in affluent societies, where the ability to be relatively anonymous (Durkheim’s anomie) and the freedom from communities, traditions, or “reference groups” discourages norm internalization and enforcement of even those norms folks might otherwise be rationally persuaded to endorse.

Still, it takes some courage to attempt a sanction in the face of a significant power differential, as it inspires those of us who have done likewise but believed we stood alone in our foolishness or perhaps madness.

18

CKR 11.11.07 at 2:49 pm

I have to admit to occasionally using the larger handicapped stalls when I’m traveling, although I’m not handicapped. It depends on what I’m carrying, how tired I am, and whether I need to rearrange my clothes in some major way. Also on traffic.

I’ve never come out and found that I had inconvenienced someone who physically couldn’t use the smaller stalls.

As to sanctioning, well, air travel is getting so unpleasant in so many ways, that social behavior is breaking down on multiple fronts. And if you take it out on the wrong people, you will be arrested. Perhaps the sanctioning would be more effective at a different point in the process, like legislation or regulation of airline procedures.

19

clyde mnestra 11.11.07 at 5:00 pm

#17: Speaking truth to power, even in the face of a rolly bag? Zounds! A mighty blow for freedom, and data for Durkheim.

IMHO, a recap: (1) a selfish or at least thoughtless airline passenger; (2) called on it, rightfully and productively, by a frustrated blogger; (3) chastised afterward by a blogger who kind of looked down his nose at the passenger, unnecessarily and in a way that kind of pissed away his moral superiority but in the service of writing a wittier post.

20

Kieran Healy 11.11.07 at 5:48 pm

Hey, I’m unselfish in my commitment to writing wittier posts for you, dear reader, even at the expense of the moral high ground for me.

21

grackle 11.11.07 at 7:03 pm

Well, I guess one can never have too many unwritten rules. I had always (foolishly) supposed that the disabled/family signs indicated a certain commodiousness, not that they should remain unused when other rooms were occupied, nor that they were meant to be exclusively used by those who identified with the sign per se. I suggest that KH write to the Chicago Airport Authority and demand that they amend the signage, perhaps with a dire warning as to the consequences attendant on use by the able-bodied.

22

walt 11.11.07 at 7:35 pm

Grackle: Seriously? You thought the purpose of the sign was to say “This bathroom is more awesome than all the others?” Why did you think everyone else was using the less-awesome bathrooms? The need to be in tight cramped spaces? The need to meet Larry Craig?

23

grackle 11.11.07 at 8:03 pm

I have no evidence except that which Kieran supplied but the sign didn’t apparently say “Family and Assisted Care Only Restroom.”

24

Kieran Healy 11.11.07 at 8:16 pm

Grackle, even ordinary Men’s and Women’s bathrooms do not say “Men Only” or “Women Only.” They just say “Men” or “Women.”

25

Brownie 11.11.07 at 8:36 pm

Meh, even here I would give the guy the benefit of the doubt. When I’m in unobviously handicapped situations, I appreciate the same. A little faith in humanity. Perhaps he’s a diabetic (or has some other condition) and needed a little privacy to dress down while he gave himself a shot. Of course, he might just be a gashole with a wide stance, but I prefer to go through life thinking better of people…

You must be a fellow Brit, right? I have no sympathy for this sort of thinking. The logical conclusion is that nobody is ever censured for anything just in case there is a hidden justification for their actions, resulting in those of us with kids/disabled relatives perpetually getting the shitty end of the stick.

I reminded of the parents who complain under their breath about the cars parked illegally outside my daughters’ school, but who would simply die of embarrassment if forced to confront the thoughtless bastards responsible. One day, it will be a kid who dies….not of embarrassment, of course, more likely because of severe brain trauma resulting from a collision with a ton of motor vehicle.

At which point, everyone will agree how awful it is.

26

Kieran Healy 11.11.07 at 8:48 pm

There was a funny line from Francis Wheen on The News Quiz last week regarding Gordon Brown’s apparent plan to develop some kind of national motto for Britain. “Think of the French motto — ‘Liberté, égalité, fraternité.’ Can’t compete with that … ours would be something like ‘Mustn’t Grumble.'”

27

John Faughnan 11.11.07 at 9:14 pm

For all you know he had to work on the ostomy bag that hold his stool. It’s hard to do that in a public bathroom.

Be very careful about jumping to assumptions like this.

Really, it’s not hard to imagine scenarios that are relatively common that would apply here.

28

Brownie 11.11.07 at 9:18 pm

“Cup o’ tea?”

Years back on an early Wood and Walters show, they did a sketch of two couples dining in a restuarant. One was a pair of Americnas who complained incessantly and loudly to the waiters and management about everything; the other was a Brit couple who did the same amount of complaining, but only to each other and in hushed voices. Whenever a waiter approached the table and enquired: “Everything alright, Sir, Madam?”, they’d smile in unison and gush: “Lovely, thanks.”

About right.

29

abb1 11.11.07 at 9:35 pm

When there’s a long line to the regular facility while the special one (“assisted care” or, say, “disabled parking”) is always empty – that’s annoying. There’s gotta be a way to make these things more efficient, give the right people higher priority without wasting resources. So, maybe they’ll have to wait a few seconds – that’s not the end of the world. Make those parking spaces ‘for the disabled or very short term, 5 minutes or less’.

30

Tony Healy 11.11.07 at 10:10 pm

Kieran, this would be a great subject for a sociologist to research.

There’s a more serious example of the same behaviour in Sydney, Australia, where special parking permits for disabled people are abused. The parking permits allow disabled people to park all day for free.

Some popular parking locations in business districts now sport car after car with these prized permits. Usually the drivers are young able-bodied people with briefcases and laptops.

Investigations showed 25 percent of permits had been obtained fraudulently. The figure for abuse is much higher than that though, as many drivers dishonestly use permits issued to elderly relatives.

This selfish behaviour deprives disabled people of parking spaces, privileges selfish people in gaining parking spaces and inconveniences disabled people through more rigorous and expensive application procedures. In an attempt to clamp down, authorities introduced annual fees and annual certification requirements.

31

Tom T. 11.12.07 at 12:30 am

Colostomy bag was my thought also.

Perhaps the disabled should be required to affix some identification as such on their persons, like they do on their cars. Maybe an armband.

32

John Emerson 11.12.07 at 12:57 am

Yellow star. After 60+ years no one will misunderstand or be alarmed.

33

anon 11.12.07 at 2:08 am

Kieran,

Since all the Republican fat cats travel business class, and those lounges have their own facilities,
[You mean YOU didn’t know that?], of what political
persuasion do you think that bozo is?

anon

34

nick s 11.12.07 at 2:46 am

What’s with the knee-jerk anti-Americanism? It strikes me as a form of insanity to jump to the silly conclusion that any random phenomenon one might observe is an indication of some deep flaw in the American society or character.

Well, the antibacterial supermarket trolley wipes, toilet seat covers, triclosan-impregnated shopping baskets, hospital-strength cleaning products, etc. does appear to be quite the American phenomenon. As does, to a slightly lesser degree, the Frequent Flyer Dick.

Still, the abuse of disabled lavs in Britain forced the key scheme, but the locations (and kinds of abuse) are quite different.

(On the cultural phenomenon, one interesting consequence of being an expat in the US is that I’m more inclined to complain at the kind of treatment I would previously have addressed through grumbles to a third party.)

35

grackle 11.12.07 at 2:55 am

There are two interesting questions in this issue. One is that, as in many instances of ordinary life, there is an unspoken self-policing rule that a number of commenters are either taking for granted or have brought into question – whether the large person was flagrantly flaunting a rule that concerned a class to which he doesn’t belong, or whether he does belong, but it doesn’t show. In this instance, we don’t have any way of knowing whether or not Mr. large man is a member of the disabled class. I would posit that he is under no obligation to inform us one way or the other. With sympathy for Keiran’s daughter, sometimes there is a line, even at the family restroom.

The second question has to do with the general class of self-imposed rules that one encounters almost daily. For example, here, in Tucson, where numerous roads are always under construction, there are often situations in which a large sign with flashing lights indicates that either the right or left of the two lanes in a particular direction will be forced to merge in a few hundred yards, or as much as half to three quarters of a mile. A local newspaper columnist has mentioned a favorite gripe about those who do not choose to merge early, and maintain their course in the to-be-closed lane until the last moment. At issue is again the unspoken rule that is self-imposed. Rationally, not merging until the last moment moves traffic along much better than merging early – one has a single lane for a few hundred feet rather than for half a mile or more – but there is a strong impulse to conform to the rule of the numbers who have moved to a single lane already, and not a little hostility that can be seen on the part of some of those who have so chosen, toward those who stay in two lanes. I would say this is part of the same issue as the restroom use question, to what extent one can reasonably impose one’s own sense of a rule on others, who are equally free to articulate their own version of the proper mode of behavior. For the record, I would generally merge early, to go, so to speak, with the flow, even if it is logically irrational.

36

david 11.12.07 at 3:02 am

Waiting in line for the toilet builds character.

37

vivian 11.12.07 at 3:04 am

Kieran’s mistake was assuming the average merkin flying asshole would understand sarcasm, especially when he hadn’t realized there might be a problem. Geez, guy, you’ve been here long enough to learn that if you want them to understand, don’t try anything more complicated than “Thanks a lot, Pal” or “Hang around the kiddie toilets a lot, do you?” Your choice, much more elegant, required someone clearly thoughtless to fill in a couple of missing premises. But I definitely applaud when people from polite cultures learn to assert themselves verbally. Y’all do it more entertainingly.

38

Bernard Yomtov 11.12.07 at 3:21 am

Still, the abuse of disabled lavs in Britain forced the key scheme, but the locations (and kinds of abuse) are quite different.

I see. It’s acceptable for Brits to act like selfish assholes. Only Americans are to be criticized.

And by the way, why is everyone so sure the culprit, if he was one, was American? Was it the cheap suit that Kieran so freely sneers at? According to the post, the villain never said a word. Is it possible he was foreigner who didn’t quite understand the sign, or maybe even some British lout who understood but didn’t care? Non-Americans have been spotted at O’Hare, you know.

39

Keith M Ellis 11.12.07 at 7:33 am

“Rationally, not merging until the last moment moves traffic along much better than merging early – one has a single lane for a few hundred feet rather than for half a mile or more…”

This is mistaken. It’s more dangerous to merge at the last second because people are forced to merge when there may be little space to do so. Alternatively, if they do not force the merge then they are forced to slow down and possible stop, which has the consequence of backing up traffic behind them and creating a long-lasting difficulty in merging for people at the front of the line, including the initiator, because they now require enough room to accelerate from a stop into a merge.

You can see that it’s more efficient for people to merge earlier because they seamlessly merge when it’s most opportune to do so. As soon as you see one of those construction merge signs, you should merge if you can, or look for the first opportunity.

I suppose it’s possibly you won’t believe me. Imagine, however, if everyone did wait until the last moment to merge. It would only take until the first time there was insufficient space between cars for the merge before someone would have to stop at the merge, which would then accumulate more and more stopped vehicles. (Or, more likely, the new merge point would be at the end of stopped cars, which would then block any of the stopped cars from merging for a long time.)

Finally, another indication that merging early is better is that highway designers advertise permanent forced merges far in advance of the merge, such as three lanes to two. Those merges go fairly smoothly under normal traffic flows (not rush hour, though) while, in contrast, construction merges do not.

It’s best to merge early, not late. It’s a tragedy of the commons when drivers refuse to merge early.

40

nick s 11.12.07 at 7:57 am

It’s acceptable for Brits to act like selfish assholes. Only Americans are to be criticized.

No, bernard. But thanks for the fit of pique. You miss the category distinction here between the designated use of a facility and the designated users.

The moral opprobrium directed towards, say, junkies who choose to shoot up in disabled public toilets is not limited to their not being disabled. Indeed, a junkie in a wheelchair shooting up in the disabled WC would likely attract equal scorn.

That’s a slight simplification, but it’s fair to say that the key scheme in the UK was not instituted because of non-disabled people hogging the lavvies. And the selfishness of the junkies or cottagers who lead to locks being placed on disabled public toilets is not contingent upon their use of such.

41

Thomas 11.12.07 at 8:03 am

If even people who go to the wrong bathroom are among those first against the wall, will there be anyone left for the second wave? I hope you have a really big wall :-)

42

bad Jim 11.12.07 at 9:19 am

Ellis jokes,

Imagine, however, if everyone did wait until the last moment to merge.

using “imagine” ironically, as though describing extraterrestrial practices, since the forethought he expects is about as customary in general as patience. Or abstinence.

43

dsquared 11.12.07 at 9:23 am

Since it’s apparently the Annual Ye Olde Stipulation And Speculation Fayre, I will trump all previous calls by saying that maybe he was trying to remove a bullet from his sternum! that he had just taken in the service of Liberty! from a terrorist! and that he had sneaked into the disabled lavs to avoid upsetting all the kittle kiddies, because he was Jack Bauer, and that’s how tough he was.

Actually, no. And thank god Starbucks were doing a special offer on Grande Grande Venti buckets of “For Fuck’s Sake People”, because I bought a load, and there’s plenty of “Shut The Fuck Up” to eat with it.

I mean, FFFFS:

Perhaps the disabled should be required to affix some identification as such on their persons, like they do on their cars. Maybe an armband.

and perhaps as that means of identification, we could just have the cheerfully announced phrase “Oh I’m sorry you were inconvenienced; actually I have a colostomy”, or some such. If this chap did have any of the invisible disabilities discussed on this thread, then he had the perfect opportunity to make Kieran feel about an inch tall and score his own super-double-reverse zinger by revealing this information, rather than shamefacedly sneaking away.

Now let us spend fifty comments trying to come up with a theory about how he had another set of problems that prevented him from speaking up about the first problem.

44

Katherine 11.12.07 at 10:05 am

Which is more likely: a special guy with an invisible disability, or a complacent traveller doesn’t give any thought to the parent with child who might be waiting outside? I’m going with the latter, with an additional observation that it always seems that any kind of “corrective” behaviour will attract criticism, always, no matter what. Interesting, that.

45

Andrew C 11.12.07 at 12:19 pm

plenty of “Shut The Fuck Up” to eat with it

Well, that’s us told.

If there is one thing I hate, it is some idiot barging in on a perfectly civil thread and carrying on as if he is the first person to realise that UCK after F makes a naughty word.

46

aaron_m 11.12.07 at 12:52 pm

I used disabled bathrooms all the time. I of course do not stand in line when there is a bunch of disabled people waiting to get in (which I have never seen) or even one person waiting. But if it is free I see no reason why one ought not to use it.

There is of course no rule that one should not use a bathroom marked for disabled unless one is in fact disabled. The point of such bathrooms is that they should be functional for the disabled, especially for those with diminished mobility. It is clearly not the point of such bathrooms that they should never be used because the disabled ought never to have to wait in line because a not-as-disabled person is peeing in ‘their’ toilet. That would be a huge waste of resources and a bit insulting to disabled people. I mean the suggestion that a disabled person would feel mistreated simply because they had to wait for some guy in a blue suit to take a pee makes them out to be unreasonable and self-centered in an unappealing way.

The disabled do have a right to have special bathrooms built for them, but not a right to expect that nobody else can use these bathrooms when they are free. I would argue for a right to have changing stations for babies in bathrooms as well. Although I think it would do to have these changing stations in Men’s and Women’s bathrooms.

In the case of families with small children there is no right to the provision of ‘family bathrooms’ because one can obviously get the job done in the regular ones. There is no right for parents to avoid the “embarrassment” of taking their child of the opposite sex to a public bathroom. Although you do have a right to grow up (some might even say a duty). Family bathrooms are a nice service but parents certainly have no right whatsoever to not have to have anybody else use such bathrooms ( I guess that businesses could put such rules in place, though I would still not feel bad about breaking the rule if the bathroom was free).

Maybe “family bathrooms” get much more use and courtesy calls for not using them more often (i.e. when there is a line). I see the argument for courtesy generally when there resource in question is scarce but not at all for the view that one’s rights have been violated somehow when you have to wait a few minutes for one guy that decided to use such a bathroom when it was free.

47

Kieran Healy 11.12.07 at 2:24 pm

Well done aaron, by the end there you had nearly worked your way around to establishing the difference between a “norm” and a “right.” You will note that the original post made no reference to my rights being violated, nor to me having the guy arrested.

48

aaron_m 11.12.07 at 2:40 pm

Sorry Kieran,

Your comments show me that the my comment had no relevance to your post whatsoever, and that my view clearly amounts to support for the norm you propose. It is so nice to discuss issues with people that are more interested in making good arguments on substantive issues based on a generous reading of competing view than with people just interested in wining debating points.

49

aaron_m 11.12.07 at 2:48 pm

It is not discourteous to use a disabled bathroom when it is free and it does not violate any norm that can reasonably be defended.

50

Kieran Healy 11.12.07 at 2:55 pm

To the contrary, “You shouldn’t use the bathroom designated for the disabled or families, especially if you’re at a busy airport and plenty of other choices are available” is a quite defensible norm. To say “it is not discourteous to use a disabled bathroom when it is free” suggests that your threshold for discourtesy is the attempt to use the disabled bathroom while it is occupied. The whole point of signage saying “this bathroom is for the disabled or families” is to remind you to leave it unoccupied in case someone who needs it does come along, and that your pure convenience is not a sufficient reason to violate the norm.

51

Frowner 11.12.07 at 3:06 pm

(46: One thing to consider here, which I learned from a disabled friend–various medical conditions often lend a certain, er, urgency to the need for a bathroom and/or privacy. And it’s a bit unpleasant to end up covered in your own filth because an able-bodied person wanted the extra space. My friend seemed to think that it was best practice to leave disabled facilities for the disabled whenever possible, simply because the consequences of not doing so, though infrequent, can be spectacularly unpleasant.

Also, I recently saw a little old lady in a wheelchair groaning in pain while she and her attendant waited for the (young, student, peppy, almost certainly non-disabled) person to get out of the disabled stall. That was unpleasant not only for her and her helper but for all around who witnessed it. You really only have to see that sequence of events once to realize that you don’t want to see it again, and that the use of an ordinary stall is a small price to pay.)

52

aaron_m 11.12.07 at 3:08 pm

Why not?

If the bathroom is free the worst that can happen is that somebody needs to wait a few minutes.

As I have already argued, it does not seem reasonable for the disabled or families to claim that they should not be inconvenienced by a few minutes waiting time. It is not reasonable to argue that avoiding the risk of very briefly inconveniencing some people in this way on some occasion is sufficient to motivate a general norm that all others should not use such bathrooms even when the resource is not being used by anybody else.

53

notsneaky 11.12.07 at 3:11 pm

There’s plenty of public places in this fine nation of ours which have only two stalls, one of which is “for handicapped and parents”, and some even where there is only ONE stall, also of the “for handicapped and parents” variety (I suspect there’s some regulation which requires there be at least one, or a minimum ratio or something). Since with the two stalls, the “handicapped and parents only” norm would represent a grave inefficiency and waste of resources, and with one stall, the “handicapped and parents only norm” would represent a grave injustice, it is reasonable to conclude that implied norm is actually “handicapped and parents first” not “handicapped and parents only”.

54

Brownie 11.12.07 at 3:12 pm

I used disabled bathrooms all the time. I of course do not stand in line when there is a bunch of disabled people waiting to get in (which I have never seen) or even one person waiting.But if it is free I see no reason why one ought not to use it.

The last sentence wasn’t just a rhetorical flourish, then? I mean, when you say, “I see no reason why one ought not to use it”, you’re being perfectly serious? Oh.

The disabled do have a right to have special bathrooms built for them, but not a right to expect that nobody else can use these bathrooms when they are free.

Let’s try that thought experiment with disabled parking spaces. If there’s no queue of disabled drivers waiting to access these spaces, your logic dictates you should have no compunction about using such a space. Correct? Obviously, if you come back to your car and such a driver has apepared and/or has had to find alternative parking, then that’s just bad luck, right? For him/her, I mean?

My guesses:

You’re an able-bodied man who occupies the lift in busy car parks/dept. stores, so families struggling with pushchairs are forced to wait even longer to access different floors?

You park illegally outside your children’s school?

You never give up your seat on the tube/subway?

You ritually abuse members of the service industry, whether or not the serive provided is up to scratch?

Not only do you do these things, you also never miss an opportunity to tell other people you do these things, because you see yourself as a bit of a maverick?

I’m less certain about whether you were bullied at school, but I know what the balance of probabilities suggests.

55

aaron_m 11.12.07 at 3:16 pm

#51

1) I don’t think this kind of concern is why our poster is irritated. Obviously the upshot would be to not allow families to use bathrooms designed for the handicapped either.

2) What if the risk of this happening is extremely low? This seems to be the case most of the time.

3) Depending on context, i.e. service availability and expected usage, you have a point. But this would not be a general norm then. Note that if the poster wanted to apply this contextual norm in the circumstance he found himself in then he also should have gone to the regular bathroom.

56

aaron_m 11.12.07 at 3:20 pm

#54

Bathrooms are not parking spaces for the disabled!

That is a patently silly argument.

It usually only takes me a few minutes to go to the bathroom. If instead I plan to sit there for a few hours and do my shopping I make the extra effort to find the regular bathrooms.

57

Brownie 11.12.07 at 3:27 pm

If the bathroom is free the worst that can happen is that somebody needs to wait a few minutes.

Which is precisely the worst case scenario you would be confronted with if you stuck to using the correct bathrooms.

The difference, of course, is that as an able-bodied man, you are in a position to alleviate your minor inconvenience by entering reserved facilities. The disabled person, however, by dint of their handicap, is not.

You know this, but why should you care? You’re a busy man, with things to do, and an obsessional urge to correct the sub-optimal allocation and use of public facilities.

You’re not, however, available for birthdays, parties and bar mitzvahs.

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Brownie 11.12.07 at 3:34 pm

Bathrooms are not parking spaces for the disabled!

Well, it’s not exactly the solution to Fermat’s last theorem, but thanks anyway.

It usually only takes me a few minutes to go to the bathroom.

Are you certain? A guy as full of shit as you are? How long, exactly, do you think it takes a distressed, disabled person to defecate into their wheelchair?

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aaron_m 11.12.07 at 3:35 pm

Brownie,

Your are really kicking the crap out of the imaginary opponent you have created (I guess that result is to be expected). But what is your argument against me?

I am clearly not arguing for intentionally making life difficult for anybody. Nor do I see how the norm I have proposed is likely to inconvenience handicapped people.

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Kieran Healy 11.12.07 at 3:44 pm

Obviously the upshot would be to not allow families to use bathrooms designed for the handicapped either.

As it happened, and as I make clear upthread, I didn’t use the disabled bathroom. I used the Assisted Care room, which was explicitly marked for families. The disabled stalls were nearby, in the main bathrooms for men and women.

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aaron_m 11.12.07 at 3:46 pm

“How long, exactly, do you think it takes a distressed, disabled person to defecate into their wheelchair?”

Am I the only person here that finds this kind of image advanced in relation to the group ‘disabled’ disturbing. 1) This is not the reality for the majority of people for whom disabled bathrooms are designed (i.e. people in wheelchairs). 2) If someone in a wheelchair has the kind of medical condition that will not allow them to delay defecation for a few minutes they will normally have some other solution to the problem than the expectation that a handicapped bathroom will always be in reach.

Where I live and work there are handicapped bathrooms all over the place. If the availability was more limited I would certainly make a bigger effort to avoid using them, and I do avoid them if there is any indication that somebody else needs them. But if I pass by one that is free I will dash in for a few minutes and not be too bothered by a self-righteous parent waiting for me on the way out.

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Brownie 11.12.07 at 3:49 pm

I am clearly not arguing for intentionally making life difficult for anybody.

In one way, this is perfectly true. If you were the only able-bodied person who entered reserved facilities when they were free, the impact on the lives of the world’s disabled community would indeed be negligible. But then, I take it you are not suggesting that you and you alone should avail yourself of this privilege?

The logical conclusion, assuming your behaviour is replicated by other able-bodied folk, is that reserved facilities at the majority of airports, malls and leisure arenas will be in perpetual use. This is where your “if it’s free, use it” design for life inevitably leads.

As noted above, the purpose of creating reserved facilities isn’t to prevent you from evicting those who need access to those facilities, but to ensure they are free when access is required. Your behaviour multiplied by hundreds of millions pretty much guarantees this won’t be the case.

This ought to bother you. If you had a disabled relative or, I’m guessing, kids, then I’m sure it would.

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abb1 11.12.07 at 3:57 pm

Bathrooms are not parking spaces for the disabled!

Parking spaces for the disabled could be better utilized as well – for a quick in and out (as I suggested in #29).

The norm? The norm is to be courteous, considered, to sympathize, to help; not to literally obey a sign someone pinned to the wall.

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aaron_m 11.12.07 at 3:57 pm

Brownie how can a bathroom be in perpetual use and “presumably” regularly free at the same time?

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Brownie 11.12.07 at 3:58 pm

I do avoid [disabled bathrooms] if there is any indication that somebody else needs them.

I’m relieved to learn that in the event a wheelchair-bound person is propelling himself at 30mph through O’Hare screaming, “SWEET JESUS OUTTA THE WAY, I’M ABOUT TO SHIT MYSELF”, that you would give way.

You’re all heart, truly you are.

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Brownie 11.12.07 at 4:12 pm

Brownie how can a bathroom be in perpetual use and “presumably” regularly free at the same time?

You proposed using the facilities if they were free. If every other able-bodied person took the same view, then the facility would quickly be indistinguishable from the standard facilities.

If the standard facilities are always in plentiful supply, then there’s not the slightest justification for using the specialist facilities. Of course, regular travellers know this is often not the case, hence the pathetic attempts to justify using the specialist facilities. But if there is no self-regulation (i.e. no observation of civil norms) in times of full capacity at the standard facilities, then the disabled bathrooms are now just one of several options for taking a leak. As one able-bodied person exits, so another will enter. Who doesn’t prefer the privacy of an isolated cubicle?

So now your minor act of selfishness has become a real problem to those whose only option is the specialist facility.

What’s so difficult to understand?

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aaron_m 11.12.07 at 4:26 pm

Brownie,

Are you completely unable to advance a discussion in relation to what others have said?

Are you suggesting that there never can be a situation where it is reasonable to expect that you are not harming anybody by using such a bathroom?

Are you suggesting that a very small risk of someone having to wait two minutes is enough to make it always wrong to use handicapped bathrooms?

I am not suggesting that you seek out these bathrooms and certainly not that one should ignore the interests of others. I think I have made this point pretty clear and maybe you should start considering the source of your own aggression instead of presuming things about others.

Where I work and live the bathroom infrastructure is such that there are many handicapped bathrooms and one regularly can be sure that one is not harming anybody by using them.

In the case the poster presented it seems that the bathroom was free. I do not know what the situation was like so I cannot really say but the comments here seem to suggest that this guy was obviously an incredible asshole. All I was suggesting is that if the resource was not in use it is quite possible that he was not being an incredible asshole.

It sounded like the poster was pissed because they could not use the bathroom at exactly the moment they wanted to, at the same time it did not sound like the guy in question was abusing resources in a situation of clear scarcity. Based on what was described there was a one person line up that lasted a few minutes.

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Adam Roberts 11.12.07 at 4:47 pm

Wow. Could this have transmuted into one of the oddest CT thread-discussions yet?

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grackle 11.12.07 at 4:56 pm

re #39: Not bad for anecdotal evidence but unfortunately actual studies in the real world prove otherwise. A study by the Indiana Dept. of Transportation states, for instance, “A simulation study performed by Purdue University indicated that the Indiana Lane Merge increases travel times, especially under higher volume conditions.” An in depth comparison of early and late merge patterns can be found at
with more info at

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grackle 11.12.07 at 5:00 pm

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c.l. ball 11.12.07 at 5:05 pm

So much fuss over an omelet.

I’m sorry but unless you are assisting someone or w/ your kid, you should not use the “Family and Assisted Care Restroom,” which is always separate from the regular mens and womens room, if you are able to use the regular restroom, even w/ a slight wait. It is not an efficient use of resources issue. It would be different if all the other rooms were closed and the nearby ones, too (I’ve been in airports where I’ve had to go to three different restrooms to find one that was actually open). That was not the case here.

That said, johan is correct that there are non-obvious handicaps and I have nil objection to, say, someone who needs to change a dressing on a wound, from using the Family room rather than the regular bathroom.

But I’m unclear on why the sanction was ineffective. The “goggling” does not mean the sanction was ineffective, just unwanted.

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Brownie 11.12.07 at 5:32 pm

It is not reasonable to argue that avoiding the risk of very briefly inconveniencing some people in this way on some occasion is sufficient to motivate a general norm that all others should not use such bathrooms even when the resource is not being used by anybody else.

Aaron, I’m taking you at your word. The money clause is in bold. If this makes uncomfortable reading, then you can always retract.

My position: you should avoid using disabled facilities. Can I envisage a situation where, in extreme circumstances, use of these facilities would be justified? Of course I can, but not to an extent that I believe disabled facilities become just another option for able-bodied users.

Your position: if the specialist facilities are free, then use them.

This is what I object to and my commentary has focused on this. That you, commentator Aaron, will likely cause discomfort to a tiny number of disabled persons and then only for very brief periods, is not in doubt. But unless you believe you alone are entitled to indulge this practice, then the result of such non-observance of the civil norm that is the subject of this post will indeed be significant. Only using specialist facilities when they are free is no concession; where I live, that is how we operate with regard to standard facilities.

Not only is your behaviour reprehensible for the attitude it displays to those with specialist needs, your argument that the inconvenience caused is minor is necessarily contingent on the observance of the civil norm by other able-bodied users. You’re taking liberties with the goodwill of others, on whom you rely to provide you and your morality a ‘get out of jail free’ card.

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magistra 11.12.07 at 5:39 pm

Aaron – let’s get back to the ‘why do familes need special toilets’ line. I take it you don’t have small children, so let me explain simply. In a normal toilet you can fit one adult and one small child, if the child isn’t in a buggy, though even then it’s sometimes a squeeze. If you have more than one small child or a buggy, what do you do in a normal toilet cubicle? Leave one or more child outside, leave the buggy outside, or keep the toilet door open? Does it begin to dawn on you why families might want a toilet specially for them to make their life easier? Or do you still think that all that matters is your convenience?

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Brownie 11.12.07 at 5:46 pm

Or do you still think that all that matters is your convenience?

You have to ask?

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aaron_m 11.12.07 at 6:15 pm

As I said I think family bathrooms are a good idea. What I question is whether or not waiting a few minutes is an example of a noteworthy norm infraction. Do you think a line-up of one that lasts a few minutes is something to write home about?

As I also noted I see the case for avoiding bathrooms with special purposes, but if the bathroom is free it is not necessarily a norm violation to use it. Of course one can do this in a way that amounts to a norm violation, but all these assumptions about the evil motives of people given the situation as described seem a bit too much (to say nothing about the assumptions about me).

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abb1 11.12.07 at 6:29 pm

C’mon, Aaron, don’t back down, escalate. The “think of the children” fallacy can be exposed and refuted, it’s not impossible.

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Brownie 11.12.07 at 6:38 pm

Aaron, every time you play down the significance of disabled people being made to wait only a few minutes, you shine a light on your own selfishness, this being the pathetically low price that you would have to pay (and sometimes not even that) if you stuck to the designated bathrooms.

You’re not even a woman, for Christ’s sake. Bar a couple of football matches, the longest I’ve ever had to wait to get into the gents, even at the busiest airport, is…you guessed it…a couple of minutes.

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abb1 11.12.07 at 6:58 pm

Selfishness is nothing to be ashamed of, Brownie. If you’re such an altruist yourself, why waste your time here? Get a portable toilet and go to the airport, the disabled need you. They are probably shitting all over themselves right now, hurry up.

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Clyde Mnestra 11.12.07 at 7:04 pm

#71: I think the sanction was deemed ineffective for two reasons: primarily, because Kieran felt the guy wouldn’t give a rat’s ass what was said to him by someone smaller than he was; secondarily, because the guy lacked sufficient self-awareness to realize his low status, and to have absorbed the true force of the jibe.

#43: Since you’re so diplomatic and constructive in your remark, allow me a reply. It’s probably fair to assume that someone matching this description had no special need for the designated restroom, and worrying too much about hidden handicaps would deter any kind of policing. So some kind of inquiry, or making the person aware that he inconvenienced someone in need, seems appropriate.

On the other hand, your comment “If this chap did have any of the invisible disabilities discussed on this thread, then he had the perfect opportunity to make Kieran feel about an inch tall and score his own super-double-reverse zinger by revealing this information, rather than shamefacedly sneaking away” is stupid, and makes me want to visit your Starbucks for a single shot. I would think the margin of doubt (e.g., as to a colostomy bag, or what have you) makes it inappropriate to try to embarrass the person, or humiliate them. If you think that someone with a “hidden” disability will be always ready with a zinger in reply (“Well, perhaps you haven’t met Mr. Colostomy! Ta da!”), or that forcing someone to justify themselves that way is costless, you’re not much better than the armband crowd.

This has been an interesting thread. I am taken aback by the number of people who think that their own glancing use of a disabled bathroom is perfectly okay and beyond criticism. At the same time, much of this suggests that those with alternatives (e.g., taking a child into a single-sex restroom and using a stall, or accommodating a “mild” disability within a regular restroom) also have to be on the lookout for who might be inconvenienced.

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anon 11.12.07 at 9:29 pm

I have Crohn’s disease, but you can’t tell just by looking at me. When my disease was bad, I often had only moments’ notice to find a restroom. In my years of traveling, I’ve often used the handicap stall. I’ve used the women’s room when the men’s was unavailable. I’ve shat myself waiting for any available stall. I’ve even been in O-Hare late at night when the only stalls available had broken cover dispensers, and the seats were soaked in piss. I had to tear away the plastic cover with my hands to avoid getting piss all over my buttocks,.

Nowadays I have an ostomy, and again, you can’t tell just by looking. It can be a bitch to deal with in public restrooms, especially if I have to change bags or an appliance. This is one of things I hate about air travel, but one must go places and do things. I’d use the family and assisted care restroom in a heartbeat, if I felt my circumstances warranted it (and they often do).

If someone accosted me in such a case, my likely reaction would be stunned silence. This might well be mistaken for “goggling”. Catch me on a bad day and I might even tell the accoster (and his little girl) to take a flying fuck at the moon. I’d want to, but would not, punch the guy in the face. The very last thing I would do is to explain or describe my illness to a perfect stranger. An antsy three-year old is not an entitlement to my personal medical history, however fierce the inconvenience may seem.

Kieran – I’ve met you, and I’m sure your judgment is correct. This was likely a business traveler with utter disregard for the important norms of bathroom use, etc etc etc. But I don’t think you handled the situation well, and I don’t think it’s anything to brag about.

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Brownie 11.12.07 at 10:15 pm

If you’re such an altruist yourself, why waste your time here?

“Altruist”? I’d wager the majority of warm-blooded, sentient beings with IQs above 70 view the avoidance of reserved facilities no more than minimum acceptable behaviour in a civilised society. I’m quite certain the bar for “altruism” should be set somewhat higher.

That you assert leaving disabled facilities free for use by the, er, disabled qualifies as “altruism”, is not altogether surprising. I’m reminded of how I felt when Liberace finally confirmed he was gay.

I have low expectations of you, abb, which you consistently fail to meet.

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abb1 11.12.07 at 10:55 pm

…the avoidance of reserved facilities…

Ah, from appeal to emotion to appeal to authority now. I see.

Well, I hope you’re wrong, I hope only a small minority view the avoidance of reserved facilities as minimum acceptable behavior. I hope the bulk of them are in the habit of actually using their IQ.

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mollymooly 11.12.07 at 10:56 pm

In Ireland in busy pubs it is not uncommon for women to resort to the men’s cubicles. By the same token, if I was bursting and the stalls were all full and the disabled one was just sitting there empty, of course I would use it rather than crap myself. This has never yet eventuated because I can normally contain myself till a stall comes free. Remember, folks, you can’t spell “normally” without “norm”.

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Brownie 11.12.07 at 11:12 pm

Brownie:
…the avoidance of reserved facilities…

Abb1 responds:
Ah, from appeal to emotion to appeal to authority now. I see.

I rather think you don’t, which is why we’re discussing the observance of a “norm” and not a legal requirement. It’s an appeal to the good nature of able-bodied people. Based on my experience, it’s an appeal that a huge majority of able-bodied people are perfectly happy to accommodate, given most able-bodied people clearly do not treat reserved facilities as simply a.n.other pot to piss in.

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aaron_m 11.13.07 at 12:16 am

Holly crap people,

Get serious!

It has never happened to me that a handicapped person has been waiting outside after a quick pee. I realize it could happen, but how often would it need to happen in order for me to change my behavior; namely using HC WCs in large institutional buildings that have lots of HC WCs. Would once a year be enough, once every five years, or once a lifetime? If it starts happen whatever ‘that’ often is I will change behavior, I promise.

The idea that one is being an insensitive dick whenever using a handicapped toilet is just silly. I will agree with the view that one should not do it in a very busy place when another easy options are available. I don’t us HC WCs in airports for example. But it seemed to be the original post was a bit much for the situation, and nobody has given a convincing argument that in his case causing a line of one that lasted a few minutes is a big enough deal to warrant the venom spewed in the comments here over the violator and his impious defenders.

The original post was obviously about a different kind of situation than HC WCs issue generally. In the original example I take it that the case for both scarcity and insensitivity are much better. So I will back peddle a bit on that point.

But do not buy into Brownie’s self-deceptive BS that he is the one that is motivated by the principle of treating other people decently and being moved by their interests and integrity. His behavior here clearly shows the opposite, and a lifetime of sanctimoniously avoiding certain toilettes in the name of consideration despite all evidence to the contrary is not going to change that.

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Brownie 11.13.07 at 12:53 am

I will agree with the view that one should not do it in a very busy place when another easy options are available. I don’t us HC WCs in airports for example.

I thought the argument was that in busy places, easy options are often not available (which is code for “I may have to wait 60 seconds to access a urinal”)? If the place is not busy to start with, what are the chances that other easy options are unavailable? Small, I would suggest. It seems from the above that you will only avail yourself of reseved facilities in non-busy places where standard facilities are mysteriously unavailable. On Mercury, then?

In any event, this is now a million miles from where you began.

It is not discourteous to use a disabled bathroom when it is free and it does not violate any norm that can reasonably be defended.

This has been your theme throughout, or at least until now. “If it’s free, use it.”

Compare and contrast with:

I will agree with the view that one should not do it in a very busy place when another easy options are available.

Here, you are agreeing – at least partially – with the observance of a norm that you orignally described as indefensible on the grounds the facility is free. This is progress, whether you recognise it or not.

But do not buy into Brownie’s self-deceptive BS that he is the one that is motivated by the principle of treating other people decently and being moved by their interests and integrity.

Of course I’m “moved” by it…I have 4 kids for Christ’s sake, so I *am* one of those people. I’ll happily concede my self-interest, but as it happens, I do also maintain that in a civilised society, able-bodied, child-free adults do not alleviate their perceived inconvenience by transferring it to those who can afford it least.

Oh, and I couldn’t give a rat’s ass what you think of me or my behaviour on this thread if, by the end of it, there’s one less inconsiderate plank roaming our ariports and malls, pissing wherever the fancy takes him.

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aaron_m 11.13.07 at 1:20 am

It is not discourteous to use a disabled bathroom when it is free unless another easy option is immediately available.

Oh look it just moved million miles.

In my original post I noted that one needs to show more courtesy when there is a lot of people around , but I have yet to have a problem exercising judgment and have yet to cause anybody any inconvenience. But I guess that is beside the point right… as I why I reacted to the discussion here (which I have explained several times).

“there’s one less inconsiderate plank roaming our ariports and malls, pissing wherever the fancy takes him.”

Is that supposed to be description of my position? It is quite plainly not representative of what I have said. You know lying is not nice?

If anybody bothers to look through your posts they will see a bunch of silly analogies and scenarios, and a pile of unmotivated insults. If you had talked this way to people in public someone would have asked you to get a hold of yourself a long time ago.

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Kathryn 11.13.07 at 2:28 am

Fine, I’ll do it:

Brownie, get a hold of yourself.

I just read this entire thread hoping that you’d say what makes your argument a good one (though not sound, I’m afraid). Instead you insisted on attacking the character and reasoning skills of anyone who managed to stand up for her/himself.

Look, it’s not that hard. Brownie’s point (if he has one under there) is buttressed when you think of a crowded facility where people have resorted to using the handicapped stall. In these situations, a handicapped person would not wait 2 minutes, or the time that it would take for one person to finish up, but perhaps much, much longer. The handicapped person would wait until some benevolent soul spoke up for the handicapped person or they moved themself to the front and petitioned for their spot in line. If they waited until they got to the front of the normal line, they’d have to wait until the only handicapped stall was free.

So, perhaps, handicapped people would have to be more adversarial in a world where there was no norm governing handicapped bathroom use.

Now, this is assuming two things:
1) People were unobservant or unwilling to move the handicapped person to the front of the line
2) It is more important that a handicapped person have immediate access to a restroom and access without announcing themself than it is that a line for a busy restroom moves more quickly.

It’s unclear to me that these assumptions are good ones.

It seems reasonable to expect a handicapped person to announce themself and wait for the last able-bodied person to exit the handicapped stall (perhaps that person should smile and apologise, just to be nice) if there is a line for a restroom. Being handicapped does not, and should not, mean that you have a right to immediate restroom use at all times. Especially when there is a line.

I hope no one is arguing that the able bodied should be able to use handicapped restrooms when there are open normal facilities. But there seems to be an easy way to ensure that the handicapped are able to use facilities with a reasonable wait time – make the norm that the handicapped get moved to the beginning of the line.

And last, this talk of the handicapped “shitting” themselves is just offensive. Anyone who cannot wait a few minutes for a restroom stall, handicapped or not, knows full well that they should take preventative measures for situations where they may not be able to immediately use a facility.

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Randy Paul 11.13.07 at 2:44 am

When I first saw the title of this post I thought that Geras had written another manifesto.

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abb1 11.13.07 at 7:51 am

In busses they have seats reserved for elderly and disabled. Young people sit there all the time, the norm is, obviously, to give up the seat to elderly and disabled, not to keep it empty. In fact, a considered individual will give up any seat – labeled or not – to an elderly or disabled or a pregnant lady. Healthy young people do use these seats even though an elderly/disabled fella would probably be able to occupy his seat a few seconds sooner if it was kept empty at all times. But everyone understands it isn’t worth it. The bathroom situation is slightly less obvious, I agree, but even if the Cheap Suit guy in the post was slightly inconsiderate (of course he could’ve had an excuse, we will never know) this is not a reason to become a Toilet Nazi.

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Brownie 11.13.07 at 10:14 am

It is not discourteous to use a disabled bathroom when it is free unless another easy option is immediately available.

Well, Aaron, as I mentioned in my previous comment, this is certainly an improvement on:

It is not discourteous to use a disabled bathroom when it is free and it does not violate any norm that can reasonably be defended.

At least now you’re qualifying your use of reserved facilities. The fact is that, for blokes certainly, easy options are almost always available, even in busy places like airports. In a recent comment you’ve even gone so far as to claim you wouldn’t use disabled bathrooms in an airport, airports qualifying as “busy”. Given the original post was a lament on the use of disabled facilities by an able-bodied person in, um, an airport, and given your first half a dozen comments at least were essentially critical of the post, it is simply absurd for you to claim that your position is more or less unchanged. It’s manifestly and qualitatively different.

That said, I still believe “It is not discourteous to use a disabled bathroom when it is free unless another easy option is immediately available” is indefensible. Firstly, you’ve yet to provide any satisfactory definition of “easy option”, but I’m working on the basis that you mean standard facilities are working at full capacity or at least unreasonably busy. However, you’re claiming in recent comments that you won’t use specialist facilities in “busy” places, but this necessarily means that you will only be using such facilities in non-busy places where there is no alternative “easy option”. Where are these places? “Busy” and “no easy option” tend to go hand in glove. You don’t find lines at the standard facilities in non-busy places, do you? You tend to find them in the busy places in which you’ve agreed you wouldn’t use reserved bathrooms. Regardless, in the unlikely event that these non-busy but no easy options places exist, it must be the case that if there is no easy option for you as an able-bodied person, there is none for others like you. Assuming you are not arrogant enough to believe that you and you alone now have an entitlement to use specialist facilities, we have a situation where every other able-bodied person feels similarly entitled. What sort of impact do you think this replication of behaviour has on the accessibility and availability of the reserved facilities?

Of course, the reality is that most able-bodied will not avail themselves of the reserved facilities, so in truth the impact is likely insignificant (albeit there will certainly be times were such naked selfishness does indeed cause distress). But this is precisely the point: you are entirely dependent on the goodwill of other able-bodied people for your behaviour to have only negligible impact on those who have no option about which facilities to use. Your justification appropriated by the rest of the able-bodied community has only one result. If you don’t see this after a 24 hours of discussion, it’s unlikely you ever will.

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Brownie 11.13.07 at 10:41 am

I hope no one is arguing that the able bodied should be able to use handicapped restrooms when there are open normal facilities.

Ha, well you tell me, Kathryn. You claim to have read the entire thread, in which case you must have seen:

It is not discourteous to use a disabled bathroom when it is free and it does not violate any norm that can reasonably be defended.

And:

I used disabled bathrooms all the time. I of course do not stand in line when there is a bunch of disabled people waiting to get in (which I have never seen) or even one person waiting. But if it is free I see no reason why one ought not to use it.

Both are from Aaron, the same Aaron who now claims he only uses these facilities (“all the time”????) in non-busy places where the standard facilities are, curiously, busy. In other words, he’s tied himself in knots trying to justify his position.

You say:

I just read this entire thread hoping that you’d say what makes your argument a good one (though not sound, I’m afraid). Instead you insisted on attacking the character and reasoning skills of anyone who managed to stand up for her/himself.

First up, it’s plainly untrue – to anyone who has read the entire thread – that *all* I’ve done is attack the character and reasoning skills of Aaron and one or two others. I have done both of those things, but my arguments, justification for my position and articulation of why Aaron’s is indefensible is all there if you care to read it.

Second, the context for my “attacks” is Aaron’s opening gambit. “I use disabled bathrooms all the time” and “If it is free, I see no reason one ought not to use it”. For the record, and lest you or anybody else be unclear, I think the character of people with such attitudes deserves attacking. So far as my questioning of Aaron’s reasoning skills, see above for what is now his unfathomable justification for use of such facilities in a mythical non-busy environment where there is “no easy option” for an able-bodied adult.

And last, this talk of the handicapped “shitting” themselves is just offensive. Anyone who cannot wait a few minutes for a restroom stall, handicapped or not, knows full well that they should take preventative measures for situations where they may not be able to immediately use a facility.

It’s difficult to know where to begin with ignorance on this scale. I should have guessed by your use of “handicapped”, but it’s a safe bet you’ve not been within a few feet of anyone with a serious disability. It can take upwards of 5 minutes to undress and transport a severly disabled person from a wheelchair to a toilet. If you’re having to wait 5 minutes outside said facility while people like Aaron do their business inside, you’re now looking at 10 minutes. 10 minutes for people who may, courtesy of their disability, have medical conditions that necessitate the earliest possible access to bathrooms, is a long time.

But like you say, these ‘handicappeds’ should be taking “preventative measures”, so if, as a result of use of their facilities by able-bodied all round good guys like Aaron, they wind up suffering what must be the ultimate embarrassment for a grown man or woman, then they only have themsleves to blame.

Kathryn, meet Aaron. Aaron, meet Kathryn.

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aaron_m 11.13.07 at 12:26 pm

Brownie,

AS I have noted several times I was arguing against the idea that there was a general norm against using HC WCs. I was also questioning the severity of the supposed contextual norm infraction in the case originally described.

I did not change my position but made a qualification that was implicit in my original view. I also early on in the discussion distinguished between a general norm and a context specific norm.

I do happen to often use HC WCs without harming anybody (for reasons I have explained). In general people have been offering plausible reasons for why using HC WCs does not necessarily amount to harming the handicapped. You have not respond to this reasoning in an intelligent way. That is why people do not take you seriously.

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SG 11.13.07 at 12:46 pm

kathryn that was a ridiculously ignorant post. Sure “the handicapped” are never at risk of shitting themselves… I imagine your idea of “preventative measures” against this would involve their staying at home where they belong, right? Or did you have some kind of nappy in mind? Fuck…

I happen to have a close relationship with a person with a disability who needs these facilities, and all the circumstances which Kathryn, Aaron et al think are very rare, infinitesimally likely, etc. in fact happen very regularly.

95

SG 11.13.07 at 12:50 pm

aaron_m, do you routinely use the women’s toilet if it is closer to you than the men’s? I mean it’s not going to harm anyone, right…? Or is it only HC (“handicapped”, right?) people who get the special privilege of being bumped out of their facility by your sensitive consideration of the rules of established norms?

96

Brownie 11.13.07 at 12:56 pm

I did not change my position but made a qualification that was implicit in my original view.

That’s just not true, Aaron.

It is not discourteous to use a disabled bathroom when it is free and it does not violate any norm that can reasonably be defended.

This is the “if it’s free, use it” line that you pushed for several comments. It’s bizarre in itself, since not even you would propose using disabled facilities if they were occupied. I hope?

And:

I used disabled bathrooms all the time…But if it is free I see no reason why one ought not to use it.

Again the “if it’s free” thing, but also an announcement that you are far less circumspect about your use of such facilities than you later claim. For later, we learn that you only use these facilities where there is “no easy option”, and not in “busy” places such as “airports”.

And in your last comment, we have:

I do happen to often use HC WCs without harming anybody

So let me make it easy on you, Aaron: give some examples of your use of reserved facilities (which you claim happens “often”) in a non-busy environment where there was simultaneously no “easy option” to use the standard facilities.

This is not ‘imagine a scenario’ time, but a mere request for you to supply the sepcifics of the (regularly occurring, according to you) occasions where you find yourself using reserved facilities, where the use thereof adheres to the qualifications you provide concerning ‘non-busy’ and ‘no easy option’.

One question: do you accept that whislt your individual behaviour may not materially inconvenience the disabled, your behaviour copied by the rest of the able-bodied community most certainly would? And this being the case, you ought to desist….unless of course you think it entirely appropriate that you should take advantage of the observance of the civil norm by the mass of the able-bodied community?

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mullaghman 11.13.07 at 12:58 pm

Kieran et al,

I am a proponent of sanctioning / norm enforcing as social red lights and green lights are ultimately conducive to discourse etc. Intervention however should be appropriate to the situation, and the “enforcer” should trouble himself/herself to understand what motivates the norm-violator.

With respect shared social norms, I am suprised at the thread’s toleration of ascribing attitudes and behavior (and dare one say, class), based on one’s looks or appearances. That slippery slope would seem to be far more dangerous than the original offense.

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aaron_m 11.13.07 at 1:22 pm

By “when its free” I meant a reasonable expectation that you are not going to inconvenience/harm a disabled person. Which I have explained over and over again. I added the qualification that one should avoid usage when the other option is right there (sorry for being so stupid to miss saying that originally).

You make it sound as if making my point in an unclear way at the begining negates all of my attempts to make my position clear and to advance a reasonable discussion. That is obviously an idiotic way to got about a discussion. You are violating norms of reasonable debate.

I do often find HC WCs to be “free” in the way I have described. I find this in many places. If I noticed handicapped people having to wait to use bathrooms, even infrequently, I would not use such bathrooms. But that is not my experience. Is it yours?

“do you accept that whislt your individual behaviour may not materially inconvenience the disabled, your behaviour copied by the rest of the able-bodied community most certainly would?”

Obviously I think that in circumstances where others can use HC WCs without causing harm the norm should be that it is OK. Given that I do not see evidence of handicapped people suffering from not-as-disabled people’s use of such toilets but do see such people using HC WCs quite frequently I would say the norm is working pretty well.

Browie you still seem to fail to notice the difference between how we are arguing. I am offering a substantive argue for my view and trying to defend various positive claims. You on the other hand are simply assuming the positive claims on which your anger over my substantive argument is based.

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Brownie 11.13.07 at 1:29 pm

Intervention however should be appropriate to the situation, and the “enforcer” should trouble himself/herself to understand what motivates the norm-violator.

I take the point, but Kieran was probably more interested in getting his already distressed 3-year old into the toilet that she should have had an opportunity to enter minutes before. Priorities, and all that.

Yes, there’s a remotely possibility the gentleman in question had good reason to be using that facility and upon being challenged for so doing simply chose not to justify his use of it, albeit he could have done so without going into any embarrassing detail. I’d say there’s are rather more likely explanation: it was an Aaron clone who was using the facility because he could.

He’s lucky he escaped with a sarcastic remark, imho.

100

Brownie 11.13.07 at 1:49 pm

You make it sound as if making my point in an unclear way at the begining negates all of my attempts to make my position clear and to advance a reasonable discussion.

Aaron, there was nothing remotely unclear about how you began. It was pretty unequivocal. Yes, I am more than happy to acknowledge you have since qualified your position. But no, it is disingenuous of you to claim that I’ve avoided your later, clarified arguments. See #91 where I deal specfically – not for the first time – with “It is not discourteous to use a disabled bathroom when it is free unless another easy option is immediately available”, which is most certainly an accurate summary of your current position.

I do often find HC WCs to be “free” in the way I have described. I find this in many places. If I noticed handicapped people having to wait to use bathrooms, even infrequently, I would not use such bathrooms. But that is not my experience. Is it yours?

Do you know why you tend not to see lines of disabled people queuing for the bathroom? Because the vast majority of the many times more populous able-bodied community do not use these facilities. It’s not that use of these facilities by able-bodied people causes no harm per se, it’s that there are so few able-bodied people willing to trample all over this behavioural norm.

I added the qualification that one should avoid usage when the other option is right there

How do you reconcile your “often” use of reserved facilities with the qualification that you wouldn’t use them when the other option is “right there”? How many times is the other option somehwere else? Yes, there are some places where the disabled facilities are in a different location, but this hardly qualifies as “often”.

The more I read of your justifications, the more convinced I am that it’s a case of wherever and whenever. Yes, you don’t throw disabled people out of cubicles or stand in a queue to access the disabled facilities, but other than that, “if it’s free”, in you go.

Bloody charming.

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aaron_m 11.13.07 at 2:06 pm

“The more I read of your justifications, the more convinced I am that it’s a case of wherever and whenever. Yes, you don’t throw disabled people out of cubicles or stand in a queue to access the disabled facilities, but other than that, “if it’s free”, in you go”

Is that what you get from reading my comments or is it from imagining someone you can take out your frustration on.

“How many times is the other option somehwere else?”

Often, not everybody lives at the center of the universe like you. Get some perspective.

“Do you know why you tend not to see lines of disabled people queuing for the bathroom? Because the vast majority of the many times more populous able-bodied community do not use these facilities.”

Empirically false where I am from.

102

abb1 11.13.07 at 2:12 pm

…and all the circumstances which Kathryn, Aaron et al think are very rare, infinitesimally likely, etc. in fact happen very regularly.

Disability and incontinence are different things, SG. Most of the disabled are not incontinent and I strongly suspect most of the incontinent (at any given time) are not disabled.

Now, suppose I’m not disabled, but airline food gave me diarrhea. Can I break the taboo or you want me to wait in line like everybody else?

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SG 11.13.07 at 2:23 pm

not when you have had a serious stroke they aren’t, Abb1. A lot of people out there with serious stroke-related disabilities – including incontinence – need to be able to use the disabled toilet in there time, not aaron_m’s. Also I might point out that to many people – older people, people recovering from cancer, people with crohn’s disease – bowel problems are essentially a disability, and do require that a toilet be readily available.

The person I know with these disabilities has a carer who obtains maps of toilet facilities online. They have to plan ahead for disabled toilets wherever they go. Regularly in shopping centres, cinemas, libraries they find disabled toilets (and parking spots) in use. In cinemas we have to ask able-bodied people to vacate the chair next to the wheelchair spot. Even though in some of these instances (getting out of the lift, moving from the wheelchair spot) the request is easily made and always granted, it isn’t nice that someone (the disabled person) has to be constantly forced to remind the world that they are “special”. And in the case of disabled parks and toilets, this inconvenience can be quite catastrophic (many people cannot even get out of a car unless it is in the disabled park, for example).

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Brownie 11.13.07 at 2:35 pm

Aaron,

Which one of my claims about what you’ve said is false:

You don’t use reserved facilities at airports.

You don’t use them in busy places.

You don’t use them when the other option is ‘right there’.

You use them “often”.

I’ve already asked you to provide some examples of the specfiic situations where you find yourself – often – using disabled facilities, and which adhere to the qualifications about when you do and don’t use them. You haven’t given any, just a lot of blather about there being no queues, only when it’s free (gee, a marvelous concession that one), etc.. Why so coy?

Whe you’re sitting in a cafe and suddenly think to yourself, I need to pee, do you stop at the first restroom you come to, regardless of its status, so long as it is free, so long as there is no queue, so long as the cafe isn’t busy? Your definition of when you would use such facilities suggests you would.

Look, I don’t care much for your views, Aaron, but I’m really not in the business of making things up. I am judging you on the words you have chosen to justify your behaviour. You say you “often” use these facilities. I travel extensively with my work and have done for 15 years and and I can count on one hand the number times of I’ve *had* to use reserved facilities (yes, it does happen). There’s simply no excuse for it. You may go through life behaving as you do and never inconvenience anyone, but you have no right to create even the possibility of inconvenience for those least able to afford it purely to avoid any – even the most trivial – yourself.

Empirically false where I am from.

Go on then, humour me. What percentage of able-bodied people in your locale are using disabled facilities, if my claim that a vast majority would not is “empirically false”?

105

abb1 11.13.07 at 2:47 pm

Fair enough, SG, and I’m not suggesting that they should look for a regular parking space. What I often see, however, at least in the US, is a whole row of empty invalid-parking spaces and no other spaces within 500 meter radius. If all I need, for example, is to use an ATM, not being able to use one of those spots is extremely annoying. And this is something you experience regularly, perhaps a few times a week. If the trade-off is that once in a blue moon a disabled person will have to wait in his/her car for 3 minutes (amount of time comparable with waiting for a traffic light), I’ll say it’s a sensible compromise.

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SG 11.13.07 at 3:16 pm

well indeed abb1, in that case no-one is likely to be crapping themselves are they? And you aren’t going to be inconveniencing their car-exit strategy for more than a few minutes – this is not anything that anyone will really fault you for (though of course when parking they don’t know you are only at the ATM). Toilets are a whole different kettle of fish though.

107

abb1 11.13.07 at 3:31 pm

Toilets are not that different. See comment 53 above, it describes a rather typical setup with two stalls: one small, the other for the disabled. Assuming that 95% of the visitors are not disabled, we have pretty much the same problem. Again, this is strictly US-specific; we might be talking about two completely different environments here.

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Brownie 11.13.07 at 3:45 pm

I must be missing something about US toilet habits and availability. Seriously, I don’t have experience of having to wait for access to standard facilities for more than few minutes at the absolute most. Even in busy airports, it’s pretty much the case that you gain immediate access whenever nature calls.

I have seen spectacular queues for the ladies’ restrooms, however, but none of the toilet Nazis on this thread is arguing that people should pee into their pants whilst standing alongside an empty reserved facility. We’re talking about habitual use which, to my mind, is completely unjustified.

109

Kathryn 11.13.07 at 4:08 pm

kathryn that was a ridiculously ignorant post. Sure “the handicapped” are never at risk of shitting themselves… I imagine your idea of “preventative measures” against this would involve their staying at home where they belong, right? Or did you have some kind of nappy in mind? Fuck…

Actually, “nappies” were exactly what I was politely referring to. If you are incontinent and you cannot wait for a short time for the restroom, then you know this fact about yourself (most likely) and will, like a responsible adult, have taken measures, like adult diapers, to ensure that you do not soil yourself. I am saying that this is what a responsible person does when faced with a medical condition such as this. Additionally, I do not think that incontinence is an issue which warrants the use of a handicapped stall. They are designed, not to be immediately available, like some people are implying, but to be large enough to accommodate wheelchairs, etc.

Also, no one has yet responded to my argument that the situations in which one is justified in using a handicapped stall are ones in which no one (even a handicapped person) has a right to expect an immediately available restroom. Additionally, there are other norms one might think apply to allow the handicapped to move to the front of the line in these circumstances.

The handicapped have requirements which the able-bodied do not, and as a result they have been accommodated for and should be allowed to use these accommodations first when they need to. But there’s no good reason that has been offered (short of the equations of handicapped and incontinence) as to why they should have an immediately available restroom at all times.

none of the toilet Nazis on this thread is arguing that people should pee into their pants whilst standing alongside an empty reserved facility. We’re talking about habitual use which, to my mind, is completely unjustified.

No, we are talking about norms and how there should not be a norm requiring able bodied people to use only non-handicapped facilities if there are none others available. It has been stated over and over again, despite you pretending it hasn’t, that no one is claiming that the able bodied should use handicapped facilities when there are others readily available.

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Brownie 11.13.07 at 4:34 pm

It has been stated over and over again, despite you pretending it hasn’t, that no one is claiming that the able bodied should use handicapped facilities when there are others readily available.

I tihnk you need to re-read the thread, or at least help out Aaron with these mythical, non-busy environments where standard facilities are not ‘right there’.

Aaron, my primary interlocutor these past 30 hours, admits to using these facilities often, so we are clearly not talking about exceptional circumstances where he and people like him are caught out in public with no access to standard facilities. If you *are* referring to these exceptional circumstances, then fine, but please don’t tell me what is and isn’t the substance of the debate I have been having.

And if the disabled have to take preventative measures, why don’t the able-bodied start looking for a bathroom just before they get to the point where they’re about to piss themselves and therefore have to make use of reserved facilities?

Oh, and any chance you stop with the “handicapped” business? It’s soooooooo 80s.

111

grackle 11.13.07 at 5:26 pm

Since I enjoy pouring from the empty into the void as much as the next fellow, I’ll note that the deviation in the thread to “handicapped/ disabled” is a ways from the original description of family/ assisted. I also note that, given the description above of the lengthy process possible that might be involved in an assisted situation (re #91) it’s gratifying that Keiran was waiting for a (supposed) able-bodied person rather than one for whom the room seems to have been designated.

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Kathryn 11.13.07 at 6:56 pm

I should have guessed by your use of “handicapped”, but it’s a safe bet you’ve not been within a few feet of anyone with a serious disability.

Forgive me for not using the most up-to-date politically correct term for people with disabilities. However, not that it matters, but your inference to the conclusion that I know no disabled people is a false one. I don’t think I should parade my friends in front of you to gain permission for my use language. I thought we were having a discussion about norms and rights, but apparently you were holding a secret test of who is least biased based on vocabulary usage. Forgive me my innocent mistake.

I think the character of people with such attitudes deserves attacking.

Oh, I’m sorry. I thought we were supposed to be having a reasonable debate about issues. I didn’t know that this was a free for all on the character of people we disagree with. Now that I understand the nature of your accepted debating tactics, Brownie, I’ll politely remove myself from the discussion.

I will say, before I leave, that people who use attack tactics such as yours (though you feel justified) are generally more closed-minded than the people who they attack for oversight of p.c. protocol. If this were not true, the discussion here would have ended 25 hours ago with both you and aaron realizing that you are generally decent people who care about those less able-bodied than themselves, but feel that there are different results you believe that this status warrants.

No more, no less. Your insistence that the people you are debating are bigoted and have serious character flaws has led you to attack straw men and become vitriolic towards people interested in having genuine conversations about these issues.

It’s a shame.

113

Brownie 11.13.07 at 11:10 pm

Before anyone breaks down following Kathryn’s gut-wrenching lament, bear in mind that a matter of hours earlier, she lectured the “handicapped” thus:

And last, this talk of the handicapped “shitting” themselves is just offensive. Anyone who cannot wait a few minutes for a restroom stall, handicapped or not, knows full well that they should take preventative measures for situations where they may not be able to immediately use a facility.

Will the real Kathryn please stand up.

Forgive me for not using the most up-to-date politically correct term for people with disabilities. However, not that it matters, but your inference to the conclusion that I know no disabled people is a false one. I don’t think I should parade my friends in front of you to gain permission for my use language. I thought we were having a discussion about norms and rights, but apparently you were holding a secret test of who is least biased based on vocabulary usage. Forgive me my innocent mistake.

If a commenter apepared in a thread and referred to adults under 4ft 6ins as “midgets”, I’d lay money s/he was having little or no interaction with sufferers of dwarfism. If you use a term like “handicapped” and use it as often as you do, I’d say it’s a sure-fire bet you don’t have anything approaching an intimate relationship with anyone disabled. They’d have set you straight by now if you did. I think you’re disabled friends must live in Aaron’s equally mythical non-busy environments in which standard restrooms are curiously unavailable and where he uses the reserved facilities often.

Kathryn, you marked your arrival saying “Brownie, get a hold of yourself” and announced that you’d read the entire thread. You went on to question in the same comment something which was provably false, as anyone who had indeed read the entire thread could have told you. Pardon me, but your slip is showing.

As for “attacking character”, I’m afraid that when commenters proudly announce “I used disabled bathrooms all the time…if it is free I see no reason why one ought not to use it”, then their character becomes an issue. I have no compunction about this. That said, as Aaron has distanced himself from this original claim, so have I refrained from attacking his character.

I’ve contributed more keystrokes to this thread than anyone else. If you want to pretend that they’ve all been expended attacking character and “straw men”, avoiding what you would regard as the issues, I can’t stop you. I have no need to stop you. I’ll put my faith in the literacy of other readers, whether they share my views or otherwise.

My final word: there are exceptional circumstances where use of *any* facility is perfectly justified. Outside this, able-bodied people using specialist facilities is unadulterated selfishness. Shame on you.

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SG 11.13.07 at 11:40 pm

So kathryn, the disabled can shit in their nappies like polite little spazzos while you use their toilet? Wouldn’t want someone able-bodied to have to stand and wait for a few minutes while one of those over-privileged disabled people does their business outside their pants would we? What an injustice for you!

Or alternatively maybe if they aren’t incontinent, they can wait politely outside the door while you take your time, and they can watch a stream of able-bodied people wandering by to use whatever facility they are able to, and feel like the good second-class citizens they are. I presume you think they should thank you for the beneficence of allowing these special privilege toilets to exist at all!

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mullaghman 11.15.07 at 12:50 pm

Amazin….I score it Brownie 21 points; aaron_m 14 points; abb1 8 points. Kathryn: alway interesting, but took time off in the middle rounds (the pause that refreshes). Perhaps a CT Golden Key Award, opens any airport stall anytime, for tendentiousness, or is it tedium ?

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